What are the responsibilities and job description for the Bank Teller / Customer Service Representative position at The Bank of Monroe?
Job Title: Teller / Customer Service Representative
Company: The Bank of Monroe
Location: Greenbrier Market (Lewisburg, WV & Fairlea, WV)
Position Overview:
The Teller / Customer Service Representative is the face of The Bank of Monroe, responsible for delivering excellent customer service while accurately processing financial transactions. This role requires strong communication skills, attention to detail, and a commitment to building positive relationships with customers. (This is not a remote position.)
Key Responsibilities:
- Greet and assist customers with routine banking transactions, including deposits, withdrawals, and payments
- Accurately handle cash and maintain balanced cash drawers
- Provide information on bank products and services
- Assist customers with account inquiries and basic problem resolution
- Identify customer needs and refer appropriate banking products and services
- Maintain compliance with bank policies, procedures, and security standards
Qualifications:
- High school diploma or equivalent required
- Previous customer service or cash-handling experience preferred
- Strong communication and interpersonal skills
- Basic math and computer proficiency
- Attention to detail and high level of accuracy
- Ability to handle confidential information responsibly
Benefits:
- Competitive salary
- Comprehensive benefits package - Full Time Only
- Friendly, community-focused work environment
How to Apply:
Interested candidates should submit a resume and cover letter outlining their qualifications and interest in the position to Sydney Bryant @ sbryant@mybankofmonroe.com
Join The Bank of Monroe and help provide exceptional service to our community.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Work Location: In person