Spa Attendant

Reports To: Spa Director

• Cleaning and Maintenance:

• Clean and sanitize spa facilities, including treatment rooms, locker rooms, relaxation areas, and restrooms.

• Maintain cleanliness and organization of supply closets and storage areas.

• Restock supplies as needed, including towels, robes, linens, and toiletries.

• Assist with laundry duties, ensuring spa linens are clean and properly folded.

• Guest Service:

• Greet guests warmly and professionally, providing excellent customer service.

• Anticipate guest needs and address any concerns promptly.

• Assist guests with inquiries and requests, such as locker usage, towel service, and product recommendations.

• Scheduling and Logistics:

• Assist with scheduling and coordinating appointments as needed.

• Ensure smooth transitions between treatments by preparing rooms and restocking supplies.

• Additional Duties:

• Assist with retail sales of spa products.

• Perform other duties as assigned by the Spa Manager.

• Previous experience in a spa or hospitality setting is preferred.

• Strong attention to detail and organizational skills.

• Ability to work independently and as part of a team.

• Excellent communication and interpersonal skills.

• Flexibility to work various shifts, including weekends and holidays.

• Medical, Dental, Vision

• Hotel Discounts

• Paid Time Off

• Employee Assistance program

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities and activities may change or be added at any time with or without notice.

EEO and ADA Statements

The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and inclusive culture. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.

A warm, effortless level of hospitality greets you at this property. This inviting beach property sets the standard for treating guests and families to endless activities, incredible nearby sights and an unmatched level of service and attention. Rediscover this unique luxury resort in Naples, Florida and indulge in a truly special getaway.

Our hotel received the TripAdvisor Certificate of Excellence Award. This honor is awarded to establishments that achieve outstanding traveler reviews on TripAdvisor, the world's largest travel site. Our staff takes great pride in consistently offering an exceptional experience to all guests at our resort in Naples, Florida. Discover for yourself what makes Naples Grande a standout among hotels in Naples, Florida.

Applicants who are fortunate enough to be selected for hire are eligible for benefits as follows:

Full Time Hires: Eligible for medical/dental/life benefits on the first day of the month following 30 days of employment. Other benefits include Paid Time Off, 401(k) and Resort Stay Program (where our team members can stay at other Northwood Hospitality properties).

Part Time Hires: Eligible for Paid Time Off, 401(k) and Resort Stay Program (where our team members can stay at other Northwood Hospitality properties).

On Call / Seasonal / Interns: Eligible for 401(k) and discounted Resort Stays at other Northwood properties.

Northwood Hospitality LLC owns and operates nine properties throughout the world, including the Naples Grande Beach Resort in beautiful southwest Florida, the New York Palace Hotel in Manhattan, the London West Hollywood in Hollywood, CA, the Marker, Parrot Key and Tranquility Bay in Key West and Cheeca Lodge in Islamorada. The company was incorporated in 2010 and is based in New York, New York under parent company Northwood Investors, LLC.

The Naples Grande Beach Resort reviews applications in the order in which they are received, per position, without regard to the applicant's age, race, ethnic background or religious preferences. Applicants selected for further consideration will be contacted by the hiring team by phone or email. All other applications will be closed for further review.