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Senior Case Manager

The Bachrach Group
Staten Island, NY Full Time
POSTED ON 11/1/2025 CLOSED ON 1/1/2026

What are the responsibilities and job description for the Senior Case Manager position at The Bachrach Group?

Key Responsibilities

  • Conduct field-based outreach to identify and engage individuals with substance use challenges in community settings (streets, shelters, hospitals, and other service locations).
  • Complete comprehensive assessments, including bio-psycho-social evaluations, to determine client needs and develop individualized service plans.
  • Provide intensive case management, including linkage to detox, inpatient, outpatient, and harm reduction programs, as well as housing, medical, and social services.
  • Collaborate with interdisciplinary team members (clinicians, peers, social workers, and medical staff) to coordinate care and support client progress.
  • Assist clients in navigating healthcare systems, applying for benefits, and addressing barriers to recovery (transportation, identification, legal issues).
  • Monitor client progress through regular field visits, follow-ups, and documentation in accordance with program and regulatory requirements.
  • Advocate for clients to ensure access to necessary services while promoting harm reduction, recovery-oriented care, and relapse prevention.
  • Maintain accurate and timely case notes, reports, and client records in compliance with agency and funder standards.

Qualifications

  • Bachelor’s degree in Social Work, Human Services, Psychology, or related field required; Master’s degree preferred.
  • Minimum 1–2 years of experience working with individuals with substance use disorders, co-occurring mental health needs, or homelessness.

Salary.com Estimation for Senior Case Manager in Staten Island, NY
$97,328 to $117,361
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