What are the responsibilities and job description for the Auto Tag & Title Clerk/ Customer Service Representative position at The Auto Tag Place?
Job Overview
We are seeking a dynamic and detail-oriented Auto Tag & Title Clerk/Customer Service Representative to join our team. This role is vital in ensuring the smooth processing of vehicle titles, registration paperwork, and related documentation while providing exceptional customer service. The ideal candidate will be energetic, organized, and possess strong communication skills to assist clients efficiently and accurately. If you thrive in a fast-paced environment and enjoy working with automotive paperwork and client interactions, this opportunity is perfect for you!
Responsibilities
- Process automotive titles, registrations, and related paperwork in compliance with state transportation regulations.
- Manage inventory control of vehicle tags and other registration materials to ensure accurate stock levels.
- Assist customers with title processing, registration questions, and documentation requirements both in person and over the phone.
- Maintain organized records of all transactions using Quickbooks and Excel tools and Agent management software such as VITU.
- Paperwork processing, data entry, and ensuring accurate documentation for each transaction.
- Communicate effectively with clients regarding title status updates, document requirements, and regulatory compliance.
- Ensure adherence to all legal standards related to paperwork processing and state regulations.
Skills
- Excellent organizational skills with the ability to manage multiple tasks efficiently.
- Strong communication skills, including phone etiquette and client communication.
- Proficiency in Quickbooks, Word and Excel; familiarity with VITU software is a plus.
- Experience cashiering, customer service roles.
- Ability to perform data entry accurately and efficiently while maintaining attention to detail.
- Bilingual or multilingual abilities are highly desirable to serve a diverse customer base.
- Understanding of automotive sales paperwork processing, accounting principles.
- Familiarity with public speaking or client-facing interactions to build rapport confidently.
Join us to be part of a vibrant team dedicated to delivering exceptional service while ensuring compliance with all regulatory standards!
Pay: $15.00 - $20.00 per hour
Expected hours: 25.0 per week
Work Location: In person
Salary : $15 - $20