What are the responsibilities and job description for the Customer Service Representative position at The Arnold Group?
Please submit resume to wichitaclerical@arnoldgrouphr.com to apply.
Pay Rate/Range: $20-25/hr
Description: The Customer Support Specialist performs and coordinates administrative activities as it pertains to customer requirements and needs. This role provides daily support to both external and internal customers while assisting with scheduling, status, and other requests in an efficient and fast-paced team environment.
Key Responsibilities:
-
Provide outstanding support to customers via phone, email, and in-person
-
Communicate effectively and professionally with internal teams and external clients
-
Analyze customer issues and help identify solutions quickly and efficiently
-
Enter and maintain accurate data and records
-
Collaborate with teammates and contribute to process improvements
Job Requirements: We’re looking for someone with an energetic and outgoing personality who communicates clearly and professionally, both in writing and in person. The ideal candidate will have strong critical thinking and problem-solving skills, along with advanced proficiency in Microsoft Office—particularly Excel. Being a team player is also key, as this role involves close collaboration with others across departments. Must have previous aircraft experience and complete clerical testing.
Job Type: Direct Hire
Shift/Schedule: Monday-Friday, 8:00am-4:30pm
The Arnold Group is an Equal Opportunity Employer (EOE)
About Us:
Looking for a job that fits your skills and goals? Since 1979, The Arnold Group (TAG) has been helping job seekers find the right opportunities—whether it’s temporary work, a long-term career, or something in between. We’re here to connect you with the right fit and provide the support you need to succeed.Let’s find your next opportunity together…discover how we can help!