Operations Business Analyst

The Armstrong Company is a global leader in supply chain services and residential and commercial moving. Our nationwide network of local experts combine personalized attention and global reach to provide solutions tailored exactly to your needs. Whether you’re moving your household, your business, or your product, we do what it takes to get your goods where they need to go. Our world moves around you.

Build Your Career While Helping Transform a Business

We’re rebuilding and modernizing how our business operates, and we’re looking for a sharp, hungry Business Analyst who wants to help drive that transformation from the inside.

This is a high-exposure role for someone early in their career who wants accelerated growth, real ownership, and the opportunity to work directly with senior leadership on pivotal operational and technology initiatives.

You won’t be buried in layers of corporate bureaucracy. You’ll be in the middle of solving real problems across operations, logistics, systems, and process design, helping the company scale smarter and faster!

If you have a strong attitude, love problem-solving, thrive in fast-moving environments, and want to grow quickly by taking on meaningful challenges, you’ll fit right in.

What You’ll Work On

• Improve operational workflows across dispatch, warehousing, fulfillment, and order management
• Identify bottlenecks, inefficiencies, and process gaps across the commercial logistics operation, then work cross-functionally to help solve them
• Translate operational needs into clear business and system requirements
• Partner with operations, sales, leadership, product, and development teams
• Support integrations and process improvements across internal systems and emerging AI initiatives
• Help coordinate projects, track execution, and keep initiatives moving forward
• Drive adoption of new processes and systems across the organization
• Earn increasing responsibility and leadership opportunities as you grow in the role
  
  

Who You Are

• Sharp, resourceful, and highly organized
• Naturally analytical with strong problem-solving instincts
• Comfortable dealing with ambiguity and figuring things out quickly
• Strong communicator who can confidently navigate conversations across operational and technical teams
• Energized by fast-paced environments where priorities evolve
• Motivated by growth, ownership, and impact
  
  

Preferred Background

• 2 years of professional experience (internships and coordinator roles absolutely count)
• Exposure to operations, business analysis, process improvement, project coordination, or systems work
• Experience with ERP systems (especially NetSuite), logistics, WMS, or dispatch software is a major plus
• Strong systems aptitude and ability to learn new tools quickly
  
  

Why This Is a Great Opportunity

• Work directly with senior leadership on high-impact initiatives
• Gain hands-on exposure to operations, technology, and business strategy
• Learn fast and grow fast in a role with real visibility
• Clear path toward senior analyst, operations, or project leadership roles
• Competitive compensation, benefits, PTO, and bonus potential
• Collaborative, entrepreneurial team
  
  

Skills Preferred

• Analytics
• Communications
• Data Analysis
• Enterprise Resource Planning
• Logistics
• Root Cause Analysis
• Statistical Analysis
• Systems Analysis
  
  

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.