What are the responsibilities and job description for the National Accounts Sales Representative position at The Arcticom Group?
The Arcticom Group (TAG) is a network of commercial and industrial mechanical services companies providing HVAC and Refrigeration services and installation services throughout the United States and Canada. We offer competitive compensation, strong benefits, and growth opportunities in a high-growth environment.
The National Accounts Sales Representative is responsible for developing and nurturing long-term relationships with a portfolio of customers by connecting them with key business executives and stakeholders. This role serves as a critical liaison between customers and cross-functional internal teams, ensuring timely, successful delivery of services aligned with customer needs. You’ll manage and grow key accounts while maintaining a high level of client satisfaction and trust. Your primary goal is to drive customer success through strategic account management and proactive support.
Essential Functions
We offer a competitive compensation package designed to reward performance and support long-term success. This includes a strong base salary and an industry-leading commission plan with significant earning potential.
The National Accounts Sales Representative is responsible for developing and nurturing long-term relationships with a portfolio of customers by connecting them with key business executives and stakeholders. This role serves as a critical liaison between customers and cross-functional internal teams, ensuring timely, successful delivery of services aligned with customer needs. You’ll manage and grow key accounts while maintaining a high level of client satisfaction and trust. Your primary goal is to drive customer success through strategic account management and proactive support.
Essential Functions
- Demonstrate a solid foundation and proven experience in Light Commercial and HVAC & Refrigeration service.
- Generate leads and drive sales through existing industry contacts and business development efforts.
- Engage clients in technical discussions, addressing concerns and designing customized, industry-proven solutions.
- Independently prepare HVAC/R service proposals without relying on technical or administrative support.
- Manage sales opportunities from prospecting through closeout in collaboration with regional operations.
- Understand and navigate the economic dynamics of the HVAC/R industry.
- Identify and prioritize high-value opportunities aligned with company growth strategy and capabilities.
- Work collaboratively within account-focused teams, including strong communication with admin and operations.
- Willingness to travel up to 30% of the time.
- Perform additional duties as needed to support the overall success of the team.
- High school diploma or GED required; bachelor’s degree preferred.
- Minimum 5 years of experience in Commercial/Industrial HVAC & Refrigeration service sales.
- Self-motivated with a track record of success in a results-driven environment.
- Strong interpersonal skills with the ability to build rapport and collaborate cross-functionally.
- Adaptable with excellent problem-solving abilities.
- Strong written and verbal communication skills; able to write proposals and correspondence professionally.
- Proficient in operating computers, business systems, and general office equipment.
- Ability to manage multiple projects and details simultaneously (cost tracking, scheduling, progress monitoring).
- Fast-paced work environment with frequent challenges and shifting priorities.
- Work is performed in both office and field-based settings.
- May involve an irregular or flexible work schedule based on client needs.
- 30% Travel required
We offer a competitive compensation package designed to reward performance and support long-term success. This includes a strong base salary and an industry-leading commission plan with significant earning potential.