Talent Acquisition Specialist

Essential Job Functions

Mission and Core Values

Serves as an ambassador of the mission and purpose of The Arc of the Ozarks

Maintain effective working relationship with persons served, supervisors, families and guardians, co-workers, and professionals from other organizations

Maintains effective working relationships with all agency departments.

Applicant Sourcing Management

Builds applicant sources by researching and contacting community services, colleges, employment agencies, Talent Acquisition Specialists, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport with applicants, current employees and members of the community.

Attracts applicants by hosting and/or attending career fairs, colleges, community activities, and other events as deemed appropriate

Manage, create, and remove job postings in ADP and through internal communications as directed by hiring managers and assistant director of recruiting and retention.

Continuously explores new recruiting sources, job boards, and forums to assist in growing The Arc’s candidate pool. Contacts passive and active candidates utilizing various digital media and souring channels

Actively engages in community and public outreach using various methods to advocate for The Arc of the Ozarks.

Portrays a professional image of a positive promoter of the organization, maintains personal networks, and is involved with professional and/or civic organizations in order to nurture relationships with potential applicants

Along with Program Supervisors, proactively creates and maintains a candidate pipeline by establishing relationships with area schools as young as grade school to present Direct Support as a career path early in a student’s education.

Forms close relationships with hiring managers to ensure clear expectations for candidates and interviewers.  Regularly meets with members of management to determine their hiring needs and determine program objectives.

Collaborates with the Development Team and the Clinical Talent Recruiter with marketing and advertising for the Recruitment Team, ensuring materials are consistent with Arc style guide.

Continuously explores ways to improve the department’s processes.

Applicant Relations

Screens applications and interviews qualified candidates, forwarding onto appropriate member of management for follow-up interview.

Creates and nurtures relationships with applicants and new hires.

Onboarding and New Hire Relations

Onboards new hires following current protocols.  This includes scheduling onboarding meetings, ensuring all required documents are collected from new hires, and entering new hire data into the HRIS.

Conducts calls with new hires after their training is complete to assess if new hires feel supported.  Uses any information gained to help management better support their new hires.

Continually collaborates with the training department regarding new hire training certifications and other training-related new hire situations.  Conducts new employee orientation in collaboration with the training department.

Keeps the AD Recruiting and Retention informed through periodic reports concerning various phases of responsibility.

Keeps constant communication with AD recruiting and retention of any potential issues that arise regarding recruitment or retention, including community trends and recruitment patterns.

Displays exceptional communication and follow-up skills, shows commitment to providing excellent customer service to candidates, management, and all relevant stakeholders.

Completes other duties as assigned by Supervisor

Required Knowledge, Skills, and Abilities

Professional knowledge of the operations of a human resources department related to policy and procedures, employment requirements, benefits, and other pertinent functions.

Knowledge of programs offered and operations of The Arc of the Ozarks and/or similar organizations

Knowledge of human resources administration, including employment classification, placement, training, performance reporting and other employee related matters.

Proficiency with social media, resume databases and professional networks.

Ability to work independently with high attention to detail and thorough follow-up.

Ability to maintain confidentiality in business dealings and records management.

Knowledge of labor laws, equal employment opportunity, hiring and employment best practices.

Knowledge of utilizing MS office programs including Word, Excel, PowerPoint, and other systems.

Knowledge and skill in utilizing applicant tracking systems.

Ability to develop and maintain complex records and to prepare reports from varied statistical sources as directed by the AD recruiting and retention.

Ability to establish and maintain a harmonious working relationship with the public, agency management and other personnel.

Ability to communicate effectively.

Ability to exercise judgment, discretion and to work with a minimum amount of supervision.

Ability to adapt to a fast-paced environment.

Licensed and insured driver.

Minimum Experience and Training Qualifications

A bachelor’s degree from an accredited college or university in a human resources/human services major preferred.  At least one year’s experience in a human resources/Talent Acquisition Specialist capacity is required. Previous experience in human services preferred.    

Traits and Characteristics Desired

The Talent Acquisition Specialist will be a person who is passionate about supporting   individuals with disabilities and increasing their independence as a valued member of the community.  A sincere dedication to the mission and the people served by The Arc of the Ozarks is crucial.

The Talent Acquisition Specialist should have outstanding attention to detail skills and effective communication qualities as demonstrated by success in prior experience in a human resources recruiting/human service position.

Having the capacity to cultivate and maintain relationships through strong interpersonal skills is highly valued.

The Talent Acquisition Specialist must demonstrate the ability to establish rapport, effectively communicate, and cultivate a positive work culture with not only their team, but staff from other departments, with applicants and with community career agencies.

Demonstrates exceptional communication and follow-up skills.

The Talent Acquisition Specialist must be adaptable and able to work successfully in a fast-paced environment with a strong work ethic.

The Talent Acquisition Specialist should be open to feedback, possess a growth mindset, and a willingness for learning opportunities in order to better themselves and The Arc of the Ozarks.