What are the responsibilities and job description for the Program Supervisor - Crisis position at The Arc Of The Ozarks?
Positions starting at $72,000 annually!
Crisis Program Supervisor
Are you looking to grow your career in a leadership role where you can make a meaningful impact? The Arc invites you to bring your skills and passion to a team that supports individuals with intellectual and developmental disabilities, autism, and co-occurring mental health or behavioral disorders. Help us fulfill our mission to support individuals with disabilities in enhancing the quality of their lives!
Bring Your Experience to The Arc! Experience-based wages are available for those whose background is above and beyond the position's requirements.
What is this job about?
The Crisis Program Supervisor plays a pivotal role in overseeing residential and community-based services for individuals in crisis. This position provides leadership to direct care teams, ensures compliance with support plans, and upholds quality assurance standards. The role also requires collaboration with families, guardians, administrative staff, and agencies like the Department of Mental Health (DMH). You will ensure person-centered support that promotes independence, safety, and overall well-being.
If we didn’t get your attention yet - The Arc of the Ozarks also offers competitive pay and benefits.
If that doesn’t draw your attention, take a look at our excellent benefits package:
- Competitive salary and excellent working environment
- Eligibility for Medical, Vision, Dental, and Life Insurance after a 0-day waiting period
- Employer-paid Life Insurance and AD&D coverage
- Option to enroll in our 403(b)-retirement plan immediately, with employer match up to 4% after a year of service
- Sick and vacation accrual, 7 paid holidays per year, and a paid day off for your birthday
- Monthly cell phone reimbursement stipend
- Employee Assistance Program
- Wellness Program
- Annual wage increase potential
- Many more...
Some of your responsibilities would include:
In this role, every day offers new opportunities to lead and support! You will:
- Supervise and coach Crisis Support Staff, including hiring, training, performance reviews, and disciplinary action
- Ensure the delivery of individualized services per DMH and CARF standards
- Develop, implement, and monitor Individual Support Plans and crisis safety plans
- Participate in and oversee interdisciplinary team processes
- Ensure quality documentation, health and safety compliance, and environmental standards
- Communicate regularly with families, guardians, and external partners
- Support billing accuracy and compliance with budget authorization
- Participate in on-call rotation and provide direct support as needed
What do I need to be qualified for this position?
- Preferred: Bachelor’s degree in human services or a related field
- Required (with degree): 6 years of directly related professional experience, including 2 years in management
- Required (without degree): 5 years of relevant experience, including 2 years in management
- Must qualify as a Degreed Professional Manager (per Missouri DMH-DD waiver guidelines)
- Strong knowledge of behavior support, autism, and community-based service delivery
- Valid driver’s license and access to an insured vehicle (MO Class E license required upon hire)
Please see the full job description for a complete list of duties and requirements.
If that doesn’t draw your attention, take a look at our excellent benefits package:
- Competitive salary and excellent working environment
- Eligibility for Medical, Vision, Dental, and Life Insurance after a 0-day waiting period
- Employer-paid Life Insurance and AD&D coverage
- Option to enroll in our 403(b)-retirement plan immediately, with employer match up to 4% after a year of service
- Sick and vacation accrual, 7 paid holidays per year, and a paid day off for your birthday
- Monthly cell phone reimbursement stipend
- Employee Assistance Program
- Wellness Program
- Annual wage increase potential
- Many more...
If you’re ready to lead a dynamic team and make a difference in the lives of individuals in crisis, click the link and apply now!
Looking for more information?
- Give us a call at 417-771-3700
- Ask for the Talent Acquisition Team
- Email us at Jobs@thearcoftheozarks.org and include your name and the position/location you’re interested in.
Watch our story: https://www.youtube.com/@thearcoftheozarks-springfield/videos
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- Glassdoor