Behavioral Support Technician | Crisis Services

Part-Time | Starting at $23.00 per hour 

Quick Snapshot

• Starting pay of $23.00 per hour
• Flexible scheduling based on team and program needs
• Weekend availability is required
• No previous experience required
• Relevant behavioral-support, disability-services, caregiving, or mental-health experience is preferred
• Paid training and certification support provided
• Two staff members support one client, so you will not work alone

Why This Role Matters

Join The Arc of the Ozarks’ crisis-services team and help individuals with autism, intellectual and developmental disabilities, and significant behavioral-support needs remain safe, build skills, and live more independently.

This is a hands-on role supporting individuals who may experience behavioral escalations or difficulty with communication and emotional regulation. You will work alongside another trained team member in a 2:1 staff-to-client ratio, providing consistent support as part of a coordinated team.

What You’ll Do

• Support individuals with daily living skills such as hygiene, cooking, cleaning, and shopping
• Teach and reinforce communication, coping, and independent-living skills
• Use verbal de-escalation and redirection during challenging situations
• Follow individualized behavior-support and crisis-prevention plans
• Observe and document relevant behaviors and progress
• Support individuals during community activities and appointments
• Work closely with another staff member to maintain a safe and supportive environment
• Respond calmly and professionally when behavioral escalations occur

Schedule, Location and Pay

• Starting pay: $23.00 per hour
• Employment type: Part-time
• Schedule: Flexible, based on availability and program needs
• Weekend availability: Required to be considered
• Location: Springfield, MO
• Initial training: Weekday and daytime availability is required during the first two weeks of employment

Experience-based pay may be available for candidates with directly related experience.

Paid Training and Support

Previous experience is not required. The Arc provides paid training to help you develop the skills needed to support individuals safely and confidently.

Training may include:

• CPR and First Aid
• MANDT verbal and physical de-escalation
• Level One Medication Aide training
• Paraclete and organization-specific service training
• Individual behavior-support and safety procedures

You will also work within a 2:1 staffing model, meaning two staff members are assigned to support one client. You will have another team member with you while providing direct support.

Required Qualifications

• At least 18 years old
• High school diploma or equivalent
• Weekend availability
• Valid driver’s license
• Reliable personal vehicle and current auto insurance
• Ability to obtain a Missouri Class E driver’s license
• Ability to complete required paid training
• Ability to communicate clearly and follow written support plans
• Ability to remain calm during behavioral escalations
• Ability to lift, push, or pull up to 50 pounds and perform the essential physical functions of the position, with or without reasonable accommodation

Preferred Qualifications

Experience is helpful but not required. Preferred backgrounds include:

• Developmental-disability or autism services
• Behavioral or mental-health support
• Direct support or caregiving
• Residential services
• Special education
• Applied behavior analysis
• Healthcare or human services
• Crisis intervention or de-escalation

Additional Details

• Annual wage-increase opportunities
• Retirement plan with up to a 4% employer match after one year
• Paid training
• Opportunities for internal advancement
• Collaborative 2:1 staffing model

Why Join The Arc of the Ozarks?

The Arc of the Ozarks is a nonprofit organization helping individuals with disabilities live safer, more independent, and more meaningful lives.

This position offers an opportunity to gain valuable experience in autism services, developmental disabilities, behavioral support, crisis intervention, and human services while working as part of a supportive team.

Apply Today

We are hiring 2–3 part-time Crisis Technicians. Weekend availability is required, but scheduling is flexible based on availability and program needs.

Apply today or contact our Talent Acquisition Team:

417-771-3700
Jobs@thearcoftheozarks.org

The Arc of the Ozarks is an equal opportunity employer.