Human Resources Manager

Position Responsibilities: 

In a manner consistent with supporting The Arc NCR Mission Statement the HR Manager is responsible for the following: 

• Ensure ongoing quality assurance and compliance with all applicable state and federal HR regulations, including reporting requirements. 

• Collaborate with the Director Human Resources on policy and procedure development. 

• Review and follow up on data to ensure continuous quality improvement, compliance with policies and procedures, and systems improvement. 

• Foster collaboration with all agency departments to provide necessary HR support, ensuring team members have the tools needed to fulfill the mission. 

• Stay updated on labor laws, regulations, and industry best practices to ensure company-wide compliance. 

• Assist in developing and implementing HR policies and procedures, conducting audits, and ensuring proper documentation and record-keeping practices. Ensure compliance with EEO, ADA, FMLA, HIPAA, WCC, and other applicable HR laws. 

• Serve as a trusted advisor and resource for employees and management on HR-related matters. 

• Support the performance management process by assisting with goal setting, providing guidance on performance evaluations, and facilitating performance improvement plans when necessary. 

• Support the Director, other HR Managers, Recruiter, and the Training Department in day-to-day HR operations. 

• Provide support to the recruitment function, including coordination, screening, tracking, and other duties as needed. 

• Maintain team member files and records in electronic (HRIS) and paper formats. 

• Manage administrative tasks associated with the onboarding/offboarding process, including new hire/exit paperwork, emails, system updates, and coordination with payroll and IT. 

• Support the training function by assisting with corrective action when training requirements are not met on a timely basis. 

• Provide administrative support for new employee orientation and ongoing team member engagement and development, including processing new hire paperwork, preparing orientation and training materials, and generating log-in information and notifications. 

• Assist the Director and other HR Managers with performance management administration and processing. 

• Collect and compile HR metrics and data from various sources, including HRIS, surveys, exit interviews, employment records, and government labor statistics. 

• Analyze data and statistics for trends and patterns, focusing on recruitment, hiring practices, motivation, turnover, and compliance with employment laws and regulations. 

• Prepare reports of data results, presenting and explaining findings to senior leadership. 

• Handle employee grievances, ensuring fair and timely resolution. 

• Properly investigate incidents, maintaining thorough documentation and following up as necessary. 

• Support talent management and development initiatives to grow employee skills and career paths. 

• Optimize the use of HRIS tools and technology to improve HR processes and data management. 

• Enhance employee access to digital tools and technology to interface with HR systems and processes. 

• Stay abreast of HR best practices and trends around employee recruitment, retention strategies, and employee recognition. 

• Conduct employee engagement surveys, benchmark performance, and develop action plans based on the results. 

Education, Training and Experience:

• Bachelor's degree in Human Resources, Business Administration, or a related field is required.
• HR Certification (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) preferred.
• 7-10 years of Human Resources experience required.
• Strong working knowledge of employment law.

• HRIS technical proficiency required. Paycom a plus.
• Skilled in Microsoft Suite.

Benefits:

Available benefits include Medical, Dental, Vision, Agency paid life & AD&D, & EAP coverages, Voluntary Life, AD&D, STD, LTD, Cancer, Accident and medical bridge coverages, 403(b) plan, PTO, and tuition assistance.

Job Type: Full-time

Pay Range: $75,000.00-$90,000.00

This position is based on site in Belcamp/Aberdeen Maryland (Monday through Friday). It is not a remote eligible position and relocation assistance will not be offered.

Salary : $75,000 - $90,000