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Assistant Director of Day Services

The Arc - Jefferson & St. Lawrence
Watertown, NY Full Time
POSTED ON 11/8/2025 CLOSED ON 1/8/2026

What are the responsibilities and job description for the Assistant Director of Day Services position at The Arc - Jefferson & St. Lawrence?

Position Type/Expected Hours of Work – Monday through Friday, 7:30am to 4:00pm; flexible to the needs of the program. This position covers St. Lawrence County, based in Canton, NY and Jefferson County based in Watertown, NY. Traveling between both counties is regularly expected.

Qualifications – Bachelor's degree in Human Services or related field and five (5) years supervisory experience. Or M.S. in Human Services or related field and three (3) years supervisory experience. QIDP status.

Relevant Certifications – N/A

Work Authorization/Security Clearance – Authorized to work in the United States and pass all background clearances.

Summary/Objective - Responsible for the direct supervision and evaluation of Habilitative Program Coordinator positions. Responsible for assisting the Director of Day Habilitation with the daily operations of all habilitative services, ensuring regulatory compliance, good program practices, continuous quality improvement and the development of plans to assist in meeting objectives. Assist in the process of new development for habilitative services. This could include changes in program model, off site day habilitation sites, etc. Assist in the development of plans of corrective action for reviews completed by the JRC Quality Service Department, OPWDD, OMIG. Assist with incorporating the person centered planning process. Will support the Agency’s values by working with measurable signs of PRIDE.

Essential Functions – Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Provide oversite of day habilitation services to ensure they meet the physical, social and developmental needs of the people we support as well as have adequate protective oversight in place to ensure their safety and well-being.
2. Assist in ensuring that all assigned facilities meet regulatory and other certification requirements and participate in site visits and agency reviews. Ensure that recommendations made by these governing bodies are reviewed and followed through on if deemed appropriate. This will result in the development and monitoring of plans of corrective action.
3. Assist in completion and review of quality services reports and assess if issues identified require further review and follow up with QS, Residence Managers, Residential Coordinators, Habilitative Program Coordinators and the Director of Residential Services.
4. Serve on programmatic and strategic committees per the discretion of the Director of Day Habilitation, as well as any others as directed.
5. Visit all sites routinely and complete any assigned quality checklists and training needed with staff.
6. Ensure staff is competent in the performance of their duties, provide staff with direction and assistance as indicated and provide them with updated information regarding the agency and the department, as well as interact to discuss concerns and determine if there are issues that need to be addressed.
7. Work with Human Resources to approve all corrective actions to ensure fair and equitable application of HR policy and procedure by supervisors.
8. Monitor unit utilization and maximize enrollment for all programs under supervision.
9. Monitor all required documentation for compliance with regulations and ensure that all documentation is completed within acceptable time frames. Make recommendations as needed. This includes paper form documentation and Therap paperless computer system.
10. Assist with ensuring all assigned sites and program areas meet regulatory and other certification requirements. Ensure all recommendations, including those on plans of corrective action, are reviewed and followed through with.
11. Attend staff meetings a minimum of one time per quarter. This participation will enhance good information sharing and increased communications.
12. Develop and assist in providing all staff with training and ongoing support necessary for the successful completion of assigned job responsibilities.
13. Responsible for timely completion of performance evaluations for staff assigned to direct supervision. Monitor timely completion of all other performance evaluations for staff falling under indirect supervision.
Competencies –
  • Ethical Conduct
  • Time Management
  • Work independently
  • Operate various cleaning machines
  • Communication with Management
Supervisory Responsibility – Habilitation Program Coordinators

Travel – Required to travel between Jefferson and St. Lawrence Counties regularly. Additional travel required for trainings and regional or statewide meetings.

Work Environment – This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; lift; use hands to finger, handle or feel; and reach with hands and arms. Work may require lifting, pushing, or pulling in excess of 30 pounds.

Other Duties – This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. I have read and received a copy of the above job description and understand the responsibilities fully. I understand that the preceding job description will be reviewed/updated at least annually; more frequent updates will depend on contract needs.

AAP/EEO Statement – The Arc Jefferson – St. Lawrence has and will continue to provide all employees and applicants’ equal opportunity in the manner provided by law in all aspects of employment regardless of their age, race, creed, color, national origin, sexual orientation, disability, genetic predisposition, or carrier status, or marital status. These individuals will be recruited, referred for hiring consideration, and employed with regard to the positive and appropriate utilization of their skills and capabilities. Qualified employees will be afforded non-discriminatory consideration for promotion and job advancement, and there will be no discrimination with regard to assignments, rates of pay, promotions, transfers, training, termination, accessibility, working conditions, and benefits.

Salary.com Estimation for Assistant Director of Day Services in Watertown, NY
$131,404 to $168,789
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