What are the responsibilities and job description for the Hotel Consolidator Support Staff position at The Apollo Group?
About The Apollo Group
Apollo Group is a global leader in cruise hospitality and distribution, united by a clear purpose: to responsibly elevate the global cruise experience by enabling our people and partners to deliver exceptional, reliable, and sustainable journeys, today and for generations to come. We act every day as a trusted partner in the cruise industry, supplying premium hospitality solutions and dependable service worldwide.
Position Information
Job Title: Hotel Consolidator Support Staff
Department / Team: Logistics – Hotel Consolidation
Reports To: SR. Manager Consolidation / Supply Chain
Employment Type: Full-time
FLSA Status: Exempt
Starting pay $19/hr
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Role Purpose
To Generate the consolidation of hotel orders to ensure complete, accurate, and on-time delivery of supplies to cruise vessels.
This role coordinates the processing of pro-forma orders for newly built ships received from the cruise lines in Apollo Solutions, making sure all steps are completed in a timely manner.
Process all commercial invoices from the suppliers accordingly.
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Key Performance Outcomes
· 100% consolidated orders aligned to vessel sailing schedules.
· Clear communication between Barcelona Europe Supply and the cruise lines. Ships.
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Core Responsibilities
Order Consolidation Oversight
· Oversee consolidation of New built purchase orders by vessel.
· Ensure all commercial invoices are matched to vessel manifests.
· Confirm alignment between Pro-forma orders and Purchase orders.
Daily Operational Duties
Daily Tasks
· Review the emails received from the cruise lines to process the Pro-forma orders.
· Confirm the completeness of Pro-forma orders staged.
· Resolve discrepancies before issuing POs.
· Process all commercial invoice orders received from the suppliers.
· Support the Processing of BCN Invoices to the Various Cruise Lines
Weekly Responsibilities
· Review performance metrics for consolidation accuracy.
Monthly / Periodic Responsibilities
· Review process improvements and workflow optimization.
· Support audit and compliance checks.
· Update consolidation procedures as needed.
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Required Skills & Competencies
Core Skills
· Strong operational coordination.
· High attention to detail.
· Time management under tight deadlines.
· Clear cross-functional communication.
· Fluent in the English language and able to read and write.
Technical Skills
· Understanding of warehouse consolidation processes.
· Documentation and manifest verification.
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Knowledge & Experience
· Experience in data entry
· Knowledge of office documents (Excel and Word)
· Familiarity with multi-department coordination.
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Tools, Systems & Resources
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Collaboration & Relationships
External
· Cruise lines Communication with Various Different Companies.
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Decision-Making & Autonomy
· Approves consolidated purchase orders to suppliers.
· Escalates issues to the manager or the department.
· Recommends process improvements for consolidation accuracy.
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Working Conditions
· Fast-paced environment with vessel deadlines.
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Additional Information
· This role is critical to vessel readiness. Accurate consolidation directly impacts cruise operations, guest experience, and financial performance. Strong leadership ensures that ships sail fully supplied and compliant.
· Health, Life, and Disability insurance.
· Background Check required.
· Drug test required.