What are the responsibilities and job description for the Veterinary Receptionist/Assistant position at The Animal Care Center at Granville?
Veterinary Assistant & Receptionist
The Animal Care Center at Granville
The Animal Care Center at Granville is a small-animal veterinary practice looking for a dependable, motivated, and compassionate Veterinary Assistant & Receptionist to join our team! We are seeking someone who enjoys working with both animals and people, has excellent customer service skills, pays close attention to detail, and can multitask in a fast paced environment.
This is a hybrid position that combines front-desk reception responsibilities with hands on veterinary assistance. The ideal candidate is a team player who is willing to learn, takes initiative, and is passionate about providing quality care to our patients and their families.
Responsibilities
Reception & Client Services
- Schedule appointments and manage the appointment calendar.
- Answer incoming phone calls and assist clients with questions.
- Welcome clients and establish new client and patient records.
- Prepare, maintain, and organize medical records.
- Admit and discharge patients while providing excellent client communication.
- Assist with filling approved prescriptions and over the counter product sales.
- Process payments and handle financial transactions.
- Complete mailings, filing, and other administrative duties.
- Maintain a clean, organized, and welcoming reception area.
Veterinary Assistant Duties
- Assist veterinarians with patient care and daily appointments.
- Restrain and handle animals safely and compassionately.
- Prepare exam rooms and treatment areas for appointments and procedures.
- Help prepare patients for routine procedures and assist with patient recovery and monitoring as directed.
- Clean and disinfect exam rooms, treatment areas, kennels, and equipment.
- Assist with patient intake, weight checks, and obtaining basic patient information.
- Help maintain inventory and restock medical and surgical supplies.
- Provide compassionate care and comfort to hospitalized, boarding, and recovering patients.
- Follow established safety, sanitation, and patient care protocols.
Qualifications & Skills
- Excellent customer service and communication skills.
- Strong attention to detail and organizational skills.
- Ability to multitask and prioritize responsibilities in a busy environment.
- Comfortable working with animals of various sizes, temperaments, and medical needs.
- Reliable, punctual, and able to work both independently and as part of a team.
- Willingness to learn veterinary office procedures, computer systems, and patient-care techniques.
- Previous veterinary, animal care, or customer service experience is preferred but not required.
Why Join Our Team?
At The Animal Care Center at Granville, we value compassionate patient care, strong client relationships, and a supportive, family oriented team. We are looking for someone who wants to contribute to our growing practice and make a positive difference in the lives of pets and their owners.
Interested in joining our team?
Please call The Animal Care Center at Granville to set up an interview. We look forward to meeting you!
Pay: From $15.00 per hour
Expected hours: 30.0 – 40.0 per week
Benefits:
- Paid time off
Ability to Commute:
- Granville, OH 43023 (Required)
Work Location: In person
Salary : $15