General Manager

Established in 1991, The Anderson-DuBose Company is a full-service distribution company for major quick service restaurants in Ohio, Pennsylvania, West Virginia, and New York. We currently have three distribution center locations; Lordstown, Ohio (headquarters), Rochester, New York, Jacksonville, Florida and are always looking for growth opportunities. We have recently announced that we are building a new distribution center in Knoxville, TN to open in late 2026. Transportation and Warehouse are the two largest departments at each DC and typically operate 24/7.

We own and operate our own truck fleet, have state-of-the-art equipment and facilities, and consider our associates our greatest assets. We are the proud winners of the NorthCoast 99 Top Employer award ELEVEN years in a row and have been voted a Top Workplace in the Northeast Ohio area as well. We have also been named as McDonald's US 2020 Supplier of the Year which is the highest honor we could receive from our customer. Most recently, we have been awarded the 2024 Smart Culture Award of which we are extremely proud.

Provide leadership and direction to all Distribution and customer service functions to ensure the efficient, accurate and timely distribution of products and the attainment of customer satisfaction objectives. Responsible for financial and operational objectives set forth for the Company.

• Directs and leads the development and implementation of short and long term strategic/business plans in support of Company objectives relative to revenue growth, profitability, cost improvement and customer service.

• Develops and maintains external high-level business (and customer) relationships, including participation in relevant trade and associate meetings, regular meetings and conferences with customers and other relevant activities to ensure constructive customer relationships and the maintenance of the Company’s continued good standing.

• Reviews, analyzes and approves annual operating plans for each entity, including all financial measures, customer service objectives and related organizational goals/objectives, including KPI’s, organization and employee development/employee relations strategies.

• Reviews performance against plans, directs development of corrective action strategies and provides performance feedback to direct reports regarding same.

• Establishes and/or maintains a competitive position with product quality, food safety and cost, while ensuring a safe work environment for associates.

• Identifies and assists in assessing new business ventures that broaden capabilities, technologies and markets served.

• Manages assigned staff, including evaluating performance, and building a motivated, effective team to ensure that organizational goals for productivity, efficiency, and delivery experience.
  

• Determines appropriate financial resource needs, including budget preparation, business plans, quarterly financial and operations presentations, annual re-costing meetings, equipment lease negotiations, and major capital purchases, interacting with customers and management to meet or exceed established performance and profitability objectives.

Functions supervised – All Operations and Administrative functional areas of the Company distribution center.

Number of direct reports (approximate) – 4

Number of total (direct and indirect) reports (approximate) – 90

• Accountability - Rises above one’s own circumstances and demonstrates ownership for achieving group objectives; takes personal responsibility for results, even those executed indirectly through others; solicits feedback early on to detect and address problems as they arise; admits to shortfalls and takes action to rectify situations without becoming defensive or shifting blame to others.

• Communication - Demonstrates accurate comprehension of information from others and expresses own thoughts and questions in a clear, concise and tactful manner; seeks listener feedback and adapts; accordingly, clarifies information from others to confirm own accurate understanding; recognizes the importance of regularly relaying information to and/or seeking information from others; closes the loop on open-ended exchanges.

• Continuous Improvement – Operational: Seeks out better and more efficient ways of doing things; considers novel approaches and new ideas to maximize output; optimizes or refines existing methods to attain advancements, even in seemingly perfected operations; leverages technology to maximize productivity.

Individual: Readily and enthusiastically adapts to changes in job or procedures; leverages technology to maximize productivity; participates in opportunities to learn, such as training, coaching and on-the-job experiences; receives and accepts constructive feedback openly and works to address shortcomings; supports opportunities for the success and improvement of others.

• Efficiency - Seeks to maximize the greatest overall return on effort and resources spent; focuses on quantitative measures of results; thoughtfully manages allocated resources to produce optimum bottom-line results.

• Financial/Budgeting - Understands the implications of key financial indicators. Uses financial information to assess the impact or viability of alternative actions. Identifies weaknesses in financial reports. Monitors and controls expenses and identifies/estimates line items.

• Quantitative Measurement - Establishes and utilizes concrete processes and indicators to obtain data driven outcomes. Focuses on measurable results and outputs. Seeks to adjust and incorporate new methods resulting in improved measures.

• Business/Operational - Manages allocated resources to produce optimum results, focusing on approaches and techniques designed to increase production or decrease costs, enhancing overall organizational profitability. Understands and controls key factors influencing profits. Sees the big picture beyond departmental or single functional concerns that, on their own, won’t influence overall results. Is aware of internal politics and changing dynamics of the organization. Forges links with other departments and establishes supportive networks.

• Negotiating/Resolving - Brings conflicts and disagreements into the open and attempts to resolve them collaboratively. Builds consensus for ideas, interests, and resources necessary for the achievement of end objectives through influencing and persuading. Is willing to exchange in “give and take” as a means of achieving specific.

• Prioritization/Organization - Probes for sufficient information to determine significance and urgency of tasks. Plans work systematically to maximize time and effort for the greatest impact. Follow-up to ensure tasks are completed on time and to standards. Balances and re-adjusts as necessary based on changing priorities and competing demands.

• Decision-making/Judgment - Makes timely choices that support overall goals and priorities. Collects and organizes data quickly and intuitively and makes realistic assumptions where data is lacking. Separates key information from irrelevant data. Focus on critical issues while considering the impact in various scenarios.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education – Bachelor's degree in Business Administration or Logistics Management preferred. Advanced degree preferred.

Experience – Five or more years of management/leadership experience in various distribution functions (i.e. Transportation, Warehousing, Customer Service, etc.)

Language Skills – Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of employees, managers, vendors, customers, and/or the general public.

Mathematical Skills – Demonstrated extensive understanding of quantitative information, paying particular attention to cost, expenses and revenue. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability – Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Other Required Skills or Abilities – Knowledge of DOT rules and FMCSA guidelines, OSHA regulations, customer service, recruiting/interviewing/staffing, technical skills (including Microsoft Excel, Word and Power Point), engineered labor standards and systems, voice selection technology (Lucas), JD Edwards, managerial/leadership skills, developing and executing budgets and cost controls, safety management, process management, inventory control, analyzing information, equipment and facility maintenance.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical requirements include:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee will frequently experience: