Technical Program Manager

#156844-1

Job Title: Strategic Technical Program Manager – Unified Monitoring & Observability

Location: 100% Remote

Rate: $66-$69/ hour

Duration: Through 6/30/26 (18 months expected depending on budget)

We are seeking a seasoned Strategic Technical Program Manager to lead enterprise-level monitoring and observability initiatives. This role is pivotal in driving the deployment and integration of cutting-edge tools such as Splunk and Azure Monitoring, while aligning infrastructure observability with business goals. The successful candidate will operate in a high-performance environment, collaborating across engineering, operations, and vendor teams to deliver measurable outcomes and strategic impact.

• Lead strategic monitoring initiatives with enterprise-wide visibility.
• Implement and scale modern observability platforms like Splunk and Azure Monitoring.
• Influence infrastructure programs with technical depth and leadership.
• Collaborate across high-impact teams and vendors in a remote, flexible work environment.

Responsibilities

Program Leadership & Strategy

• Define and execute a multi-phase Splunk deployment strategy aligned with organizational objectives.
• Lead governance, OKRs, and risk management for global observability programs.
• Deliver quick wins and milestone-based progress in monitoring initiatives.

Unified Monitoring Execution

• Partner with Infrastructure teams (Linux, Scheduler, Storage, ETX, Cloud) to build a cohesive monitoring framework across compute, storage, and network layers.
• Align observability metrics with SLOs, SLIs, and incident response protocols.

Splunk Deployment & Integration

• Lead deployment, configuration, and integration of Splunk (Enterprise or ITSI) ensuring scalability, compliance, and performance.
• Standardize alerting and dashboarding across data sources.

Cross-Functional Enablement

• Collaborate with engineering and operations teams to onboard data sources and automate remediation.
• Champion best practices for proactive monitoring and observability.

Governance & Optimization

• Establish KPIs, retention policies, and compliance standards for observability data.
• Optimize ingestion, indexing, and search performance for cost efficiency.

Vendor & Stakeholder Engagement

• Manage relationships with Splunk and third-party vendors for licensing, support, and roadmap alignment.
• Communicate program progress, risks, and outcomes to executive stakeholders.

Incident Management & Enablement

• Accelerate root cause analysis and reduce MTTR through predictive analytics and automation.
• Deliver comprehensive documentation and training programs for operational teams.

Required Qualifications

• Minimum 5 years of experience in technical program management within enterprise infrastructure environments.
• Proven success deploying and managing Splunk (Enterprise or ITSI) and Azure Monitoring at scale.
• Strong understanding of High Performance Computing (HPC) environments and hybrid cloud architecture.
• Familiarity with observability tools such as Prometheus, Grafana, Datadog, Dynatrace.
• Excellent communication and stakeholder management skills.
• Knowledge of SRE principles and incident management practices.
• Relevant certifications: PMP, Certified Scrum Master (CSM), Splunk Certified Admin/Architect.

Preferred Qualifications

• Experience with automation/orchestration tools (Terraform, Ansible, CI/CD).
• Background in Azure, AWS, or GCP integrations.