Field Operations Coordinator

Company Description

The American Friends of Jamaica, Inc. (AFJ) is a charitable 501(c)(3) organization dedicated to improving lives in Jamaica by supporting programs in education, healthcare, and economic development. Established in 1982 by Americans and Jamaicans passionate about the nation's prosperity, the organization has provided over $20 million to support non-profit and charitable organizations in Jamaica.

Role Description

The Field Operations Coordinator is a critical role responsible for the rapid and accurate quantification of physical damages and losses following Hurricane Melissa. This coordinator acts as the primary link between the affected site and decision-makers, providing the essential technical data needed for emergency response, recovery planning, and financial aid allocation. The Field Operations Coordinator owns the how, where and verification. Works closely with the Emergency Disaster Manager.

Core Function

To conduct site inspections, technical assessments, and detailed data collection in disaster-affected areas to determine the nature, severity, and extent of damage to homes, schools, clinics and critical infrastructure. The coordinator transforms raw field observations into standardized reports for the AFJ leadership.

Key Skills and Competencies

Technical Skills 

• Geographic Information Systems (GIS): Proficiency in using GIS and spatial data analysis software to map damage, exposure, and vulnerability.
• Data Management & Analysis: Expertise in digital data collection tools and strong proficiency in statistical analysis software and advanced Excel for data processing and visualization.
• Construction/Valuation Knowledge: Sound technical knowledge of building codes, construction standards, and property valuation to accurately estimate damages and reconstruction costs.
• Emergency Communications: Familiarity with emergency communication protocols and equipment.
• Disaster Response Cycle: Direct, demonstrable involvement in at least one major disaster response or emergency preparedness exercise in a technical or coordination capacity.
• Assessment & Reporting: Proven track record in designing, implementing, and analyzing technical field surveys, data collection tools, and compiling formal, high quality assessment reports for management or international stakeholders. Project/Team Management: Experience in managing enumerators/field teams during assessment phases, ensuring data quality and adherence to methodology.
• Adaptability & Agility: Ability to work under pressure, manage multiple priorities in a fast-changing environment, pivot when necessary.
• Stakeholder Management, and Cultural & Community Sensitivity: Ability to quickly recognize and respect cultural and community norms, manage multiple stakeholders, and build trust. Additional Requirements (Mandatory):
• Travel: Based in the region most impacted by Hurricane Melissa in Jamaica, with a willingness and ability to travel frequently and rapidly within the region. 

Primary Focus: Field Execution, Verification, and Community Interface  

1. Field Operations & Site Verification

• Coordinate with contractor across project sites.
• Verify damage assessments, beneficiary eligibility, and project readiness.
• Confirm work completion and quality on the ground.

2. Community & Stakeholder Engagement

• Serve as primary liaison with community leaders, beneficiaries, and local officials.
• Ensure communities understand scope, timelines, and expectations.

3. Data Collection & Documentation

• Collect photos, GPS locations, assessments, invoices, and beneficiary sign-offs.
• Ensure timely and accurate submission of field data to the Emergency Management Coordinator.

4. Contractor & Materials Oversight

• Monitor contractors and suppliers on-site to ensure work meets standards.
• Track delivery and use of materials to prevent loss or misuse.

5. Quality Control & Safety

• Ensure construction and repairs follow safety, resilience, and hurricane resistant standards.
• Report deficiencies or risks immediately.

6. Rapid Issue Escalation

• Identify bottlenecks, disputes, or community concerns early.
• Escalate issues to the Emergency Management Coordinator, with clear recommendations.