What are the responsibilities and job description for the Digital Workplace Manager position at The American College of Obstetricians and Gynecologists?
Overview
The Digital Workplace Manager drives the adoption and optimization of digital workplace tools to improve staff productivity in communication, collaboration, automation, and project management. They establish governance frameworks, develop training programs, and enforce policies to ensure effective tool usage. By assessing staff needs and monitoring key performance metrics, they identify gaps and recommend solutions to enhance efficiency. They also stay ahead of emerging trends to introduce innovative workplace technologies as needed.
Cover Letter Required
Note: This position is considered Hybrid and will need to commute to ACOG's office located in Washington, D.C.
Responsibilities
- Define a digital workplace strategy outlining objectives, tactics and measures for the organization’s digital workplace.
- Clarify the internal and external communication and collaboration channels available to staff and how they should be used.
- Develop and implement policies and best practices for available tools and ensure adherence to these policies.
- Administer and manage cloud-based collaboration tools, ensuring proper configuration, access controls, and integrations to optimize usability, security, and compliance.
- Stay informed on emerging workplace technologies, AI, and automation trends, evaluating new tools and recommending innovative solutions aligned with ACOG’s needs.
- Design and deliver training (live sessions, self-service resources, and onboarding) and adoption programs to ensure effective use of productivity and collaboration tools.
- Conduct audits of software usage to mitigate shadow IT and eliminate redundancies. Conduct feedback sessions to identify pain points and optimize tool usage.
- Assess staff needs, workflows, and tool usage to identify gaps and inefficiencies. Recommend solutions to enhance productivity and collaboration.
- Define and monitor adoption and usage metrics to measure tool effectiveness and adoption.
- Define basic technical competencies that all staff need to have to work effectively at the organization and develop documentation and training for all staff.
- Provides project management as needed to digital workplace projects.
Qualifications
Required Skills/Abilities:
- High level of proficiency with Microsoft 365 applications
- Deep understanding of cloud-based productivity and collaboration tools and their capabilities.
- Demonstrated ability to manage projects
- Strong teamwork skills
- Strong business analysis skills
- Strong oral, written, and facilitation communication skills
- Easily adapts to changing priorities
- Experience with association management preferred
- Experience driving organizational change and enforcing technology policies
Education & Experience:
- Bachelor’s degree in Information Technology, Business Administration, Computer Science, or related field, or equivalent experience.
- 3 years of experience managing digital workplace tools in a business environment.
- Strong knowledge of Microsoft 365 (Teams, SharePoint, OneDrive), Wrike (or similar), and other enterprise collaboration and productivity tools.
- Experience with change management methodologies and training program development.
- Proven ability to influence cross-functional teams and enforce technology governance.
About ACOG
Home to more than 61,000 health care professionals, the American College of Obstetricians and Gynecologists (ACOG) is a membership organization leading advancement to improve the lives of all people seeking obstetric and gynecologic care, their families, and communities. When you become part of the ACOG team, your part of an organization that values communicating evidence-based, peer-reviewed information about women’s health to members and the general public. ACOG supports its members by maintaining authoritative clinical guidance, providing continuing medical education resources, patient education materials and more. Together with our members, we are working to transform the future of health by delivering a compelling member experience, supporting the ob-gyn profession, and advocating for improved health for all people seeking obstetric and gynecologic care, their families, and communities.
Compensation
The base salary for this position is $90,000 - $100,000 per year, commensurate with experience and qualifications. In addition, ACOG offers a comprehensive benefits package that includes the perks outlined below.
Our Perks
Paid Parental Leave – Breastfeeding Friendly Workplace – Flexible work schedule – Commuting Allowance – Generous Paid Time Off – Holiday Pay – Life Insurance – Community Volunteering Opportunities – Generous 401(k) Company Contributions – Medical, Dental, and Vision Insurance – Learning Opportunities and Tuition Reimbursement – Company-Sponsored Team Outings – and more!
ACOG is an EEO employer committed to providing equal employment opportunities to all applicants and employees. As a federal government contractor and in accordance with applicable laws, regulations, and Executive Orders, the College takes affirmative action to ensure that applicants and employees covered are not discriminated against because of their race, color, religion, national origin, sex (gender), age, disability, pregnancy, marital status, sexual orientation, personal appearance, gender identity or expression, family responsibilities, political affiliation, veteran status, genetic information, or any other characteristic that is protected by applicable law. For more information about your equal employment opportunity rights, please view this poster: EEO is the Law. The College also participates in E-Verify.
Salary : $90,000 - $100,000