Demo

Medical Administrative Assistant

The Allergy and Asthma Clinic
San Mateo, CA Full Time
POSTED ON 3/25/2026
AVAILABLE BEFORE 5/24/2026

Overview
We are seeking a dynamic and detail-oriented Medical Administrative Assistant to join our healthcare team. In this vital role, you will assist our clinical leads and physicians with processing prescriptions for allergy serums, ensure smooth clinic operations and exceptional patient service, and manage all specialty medication prior authorizations. Your expertise in medical office processes and EMR systems will help facilitate efficient workflows and accurate documentation. This position offers an exciting opportunity to contribute to quality healthcare delivery while developing your skills in a fast-paced, supportive environment.

Duties

  • Accurate Data Entry: Maintain precise electronic health records (EHR), ensuring all patient demographics, history, and encounter notes are entered without error.
  • Prior Authorizations: Proactively manage the end-to-end prior authorization process, communicating effectively with insurance providers and physicians to ensure timely approvals for treatments and procedures.
  • Medication Coordination: Utilize a basic understanding of medication dosing and terminology to assist with individual patient allergy serum prescriptions and preparation.
  • Patient Engagement: Contact patients with a warm, professional demeanor
  • Office Flow Support: Anticipate the needs of the clinical staff by assuring that all allergy serums are prepared according to schedule, and that all prior authorizations are in place within a reasonable period of time.

Requirements

  • Proven experience in a medical office setting with familiarity in clinic operations and medical administrative support
  • Strong knowledge of EMR/EHR systems (IMS/Meditab preferred)
  • Farmiliarity with CPT and ICD-10 codes for authorization processing.
  • Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel) and typing skills including 10-key typing
  • Knowledge of HIPAA regulations to ensure patient confidentiality and data security
  • Ability to handle insurance verification processes confidently; experience with Medicare is a plus
  • Bilingual abilities are highly desirable to serve diverse patient populations effectively
  • Exceptional customer service skills with a professional phone manner and strong attention to detail
  • Experience working with health information management systems such as Meditech or hospital experience is preferred
  • Strong organizational skills for filing, documentation review, and office management tasks
  • Prior dental or medical clinic experience is advantageous; familiarity with dental terminology or dental office software like Dentrix or Eaglesoft is a plus

Join our team to make a meaningful impact on patient care through efficient administrative support! We value energetic professionals who thrive in collaborative environments while demonstrating transparency in their work. If you are passionate about healthcare administration and eager to grow your career in a vibrant setting, we encourage you to apply!

Pay: $24.00 - $26.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $24 - $26

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