What are the responsibilities and job description for the Restaurant Hostess position at The All American Steakhouse and Sports Theater?
We have 2 or 3 evening and weekend positions available, HOST or HOSTESS. We need team members that are happy, upbeat, can hustle with the fast pace, and LOVE PEOPLE.
Our Business is Growing! We need more Hosts and Hostesses. You will greet guests as they enter and show them to their table or waiting area. You will also engage with guests to ensure their meal is as good as it should be. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. Your pay will include tips from Carryout, and Curbside Orders. The better you are, the better they are.
Host Responsibilities:
- Greeting guests as they enter, and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking to go orders and answering questions.
- A knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.
Requirements: Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all restaurant staff.
- Does high-quality work while unsupervised.
- Able to work in a standing position for long periods of time.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to handle money accurately and operate a point-of-sale system.
- Able to work in a busy restaurant environment.
- Restaurant experience a plus.
- Three Rules for The All American Steakhouse & Sports Theater
1. Come to work on time.
2. Make sure all guests are happy and want to return
3. Have fun!!
Work Remotely
- No
Job Type: Part-time
Pay: $11.00 - $18.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Physical Setting:
- Upscale casual restaurant
Shift:
- Night shift
Work Location: In person
Salary : $11 - $18