Bartender/Server

Job description

Ainsworth Server possesses a passion for service, is knowledgeable of menu items, and is prepared to proactively customize the dining experience to the Guests’ expectations. Key Responsibilities * Greets Guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience. * Looks for visual and verbal cues to identify the experience the Guest wants and customize the service to meet those expectations. * Promptly and accurately takes food and beverage requests from Guests. * Ensures expedient service of food and beverages to the Guest. * Frequently checks up on the Guests and uses visual cues to provide silent service as appropriate. * Learn TGIF menu and beverages, expertly recommends and upsells on items. * ID all Guests ordering alcoholic beverages who appear to be 40 years old or younger. * Follows all Fridays Service Style Standards. * Accurately rings all orders into the POS system while simultaneously interacting with Guests when applicable. * Practices conversational ordering by mentioning current promotional features. MEASURES OF SUCCESS * Guest experience * Exercising standards of Responsible Service of Alcohol * Consistently fulfill the Key Responsibilities and Accountabilities above * Service Strength Code rating meets/exceeds company standards * Guest satisfaction scores * Meeting all key metrics outlined on the myPerformance scorecard QUALIFICATION REQUIREMENTS * Must be able to deliver plates and food and clear tables * Must be able to lift up to 40 lbs. * Must be able to hear well amongst loud background noise * Must be dressed neatly and well groomed in company approved uniform at all times * Must be able to operate P.O.S. system, make change correctly and make credit card transactions accurately * Must be able to calmly respond to angry Guests and notify a Manager * Must be able to read and write notes to hearing impaired Guests * Must be able to read menus to sight-impaired Guests * Must be able to verbalize menu items clearly to Guests while taking their orders or responding to their request * Must be able to read and write * Must be able to stand and walk during entire shift * Must be able to reach, bend, stoop and wipe counters/tables

Job Type: Full-time

Pay: $5.13 per hour

Restaurant type:

• Bar
• Fast casual restaurant

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Hoboken, NJ 07030: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Salary : $5