Export Operations

Export Operations Account Manager

About The AGL Group: We are a trusted leader in the logistics solutions space dedicated to delivering excellence in service and value to our clients. Our main goal is to make our clients’ lives easier through simplifying their supply chain.

We have three offices, two in the United States and another in Colombia with team members all over the Unites States.

Our 7-year goal is to move 200,000 loads annually, which is 160,000more than we are currently shipping.

Salary Range: $55,000 to $65,00

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Job Type: This is a full-tome in-office position in our Weymouth, MA office. The base hours for the position are Monday through Friday from 8:30am to 5:00pm. Work from home is not available for this positio

n.
Experience: Experience preferred in NVOCC/freight forwarder. Logistics experience requir

ed.
Job Summ

ary:The Export Operations Account Manager is primarily responsible for providing operational services to meet the clients’ needs in a cost-effective, timely and friendly man

ner.
Essential Duties and Responsibil

• itiesCoordinate with Steamship Lines, Drayage Providers, Suppliers and USDA to export containerized loads for our cl
• ientsConsult clients to obtain information to ensure correct measures are in place and clients’ needs ar
• e metIssue correct shipment information and arrange shipment pi
• ck-upEnsure shipments meet OSHA, USDA, and FMC regulations, in addition to local regula
• tionsEnsure procedures and standards as set are maint
• ainedAssist other team members as required in a team environment and instructed by ma
• nagerDaily tracking of ship

ments
To perform the job successfully, an individual should demonstrate the following compet

• enciesOrganize and prioritize work to ensure all deadlines a
• re metExcellent communication skills, especially when delivering information to c
• lientsHigh attention to detail and possess team player qua
• litiesJob Knowledge – Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effec
• tivelyManaging Client Focus – Promotes client focus; establishes client service standards; provides training in client service delivery; monitors client satisfaction; develops innovative approaches to meeting client
• needsCommunication – Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension, keeps others/management informed; selects and uses appropriate communication methods. Knows when to escalate any client issues that may

arise
Note: Please submit your resume and a brief cover letter outlining your relevant experience and accomplishments to HR@theaglgroup.com as well as complete the Export Account Manager Culture Index assessment. Copy this link to your web browser: https://go.cultureindex.com/p/BUmmVhN5v8t9

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• enefits:Competitiv
• e salaryHealth, Dental, Vision Insurance with Compa
• ny H.S.ABasic Life/AD&D insurance, LTD &
• amp; EAP401(k) with compa
• ny matchProfit Shar
• ing planGene
• rous PTOParent
• al LeaveTuition reimbursement

program
Office En

• vironmentCasual d
• ress codeQuarterly company outings and team buildi