What are the responsibilities and job description for the Clinical Director - NP/PA/MD position at The Aesthetic Experience?
Required
Overview
The Clinical Director owns the clinical engine of the practice: how care is delivered, how consistently it is delivered, and how well it converts into retained clients and revenue. This is a working leadership role. The Clinical Director carries a treatment schedule and personal production alongside leadership responsibility, and must be experienced in both injectables and wellness — able to set the standard in each because they practice in each. Leadership authority here is earned at the chair, not delegated from a desk.
Responsibilities
Clinical Operations & Process
- Owns clinical SOPs, protocols, and standards of care across all service lines
- Ensures consistency of technique, product use, and client outcomes provider-toprovider
- Manages clinical supply and device readiness in partnership with the General Manager
- Resolves clinical escalations and adverse events; owns follow-up and documentation
Medical Oversight & Compliance
- Oversees injectable services — technique standards, dosing consistency, complication management
- Maintains compliance with Oregon Board and OHA requirements, device registration, and scope-of-practice boundaries
- Coordinates with the Medical Director on matters of medical authority, standing orders, and clinical delegation
- Owns clinical readiness for inspection or audit at any time
Charting & Documentation
- Quality Conducts scheduled chart audits against a defined standard
- Tracks audit findings by provider; coaches to correction and re-audits
- Ensures consents, photo documentation, and treatment records are complete and defensible
Service Development
- Evaluates, prices, and launches new treatments and protocols
- Builds provider training and certification pathways for new services
- Retires or reworks underperforming services based on outcome and margin data
Team Leadership & Hiring
- Leads clinical hiring: screening, working interviews, technique assessment, and selection
- Owns onboarding, clinical training, and competency sign-off for all clinical hires
- Runs one-on-ones, performance reviews, and development plans
- Builds and maintains clinical team culture and retention
Personal Clinical Production
- Maintains an active treatment schedule in both injectables and wellness services
- Carries individual production goals in addition to team production accountability
- Serves as the practice’s benchmark provider — the standard other providers are trained to
- Builds and retains a personal client following
Team Production, Growth & Client Experience
- Accountable to monthly and annual clinical production targets
- Drives provider-level productivity: rebooking, treatment planning, membership conversion, retail attachment
- Owns clinical contribution to client satisfaction, retention, and reputation scores
- Partners with Sales and Marketing on treatment plan presentation, campaigns, and B2B clinical education
Experience
Required
- 3 years of aesthetic injectable practice (neurotoxins and dermal fillers)
- Hands-on experience delivering wellness services — medical weight management, peptide therapy, IV therapy, or injection therapies
- Comfort carrying a personal treatment schedule and production goals
Preferred
- Prior supervisory, lead injector, or clinical management experience
- Experience with lasers, energy-based devices, and advanced skin services
- Hormone or metabolic health experience
- Familiarity with EMR and scheduling platforms and with chart audit processes
- Training or protocol development experience
Pay: $125,000.00 - $175,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
License/Certification:
- Physician Assistant License (Required)
- Doctor (Required)
- Nurse Practitioner (NP) (Required)
Work Location: In person
Salary : $125,000 - $175,000