Warehousing Operations Support Specialist

Position Title: Warehousing Operations Support Specialist
Location: Wilmington North Carolina
Contract Length: 12 Months
Working Model: Fully on-site
Working Hours: 6am - 2pm, 40 hours per week with possibility of overtime
Interview Process: 2 rounds, 1st round virtual with cameras on, 2nd round in person

Position Summary
The Operations Support Specialist supports safe, efficient production by ensuring operators have the materials, tooling, and supplies needed to perform their work. This position will function as a “water spider,” maintaining Kanban inventory, preparing production kits and tool carts, transporting materials, and removing waste from production areas.
The ideal candidate is safety-focused, organized, dependable, and proactive in identifying and responding to the needs of the operation.
Key Responsibilities
Maintain Kanban areas by replenishing materials and supplies to established minimum and maximum inventory levels.
Monitor material availability and respond proactively to potential shortages.
Pick, organize, and deliver production materials through the kitting process.
Set up and replenish tool carts based on production requirements.
Operate forklifts and other material-handling equipment to transport materials between the warehouse and production areas.
Pick up, transport, and properly dispose of waste barrels in accordance with site environmental and safety requirements.
Maintain orderly, clearly labeled, and properly stocked material-storage areas.
Verify that materials, tools, and supplies are delivered to the correct work area.
Support inventory accuracy by following established material-control and transaction processes.
Communicate shortages, damaged materials, inventory discrepancies, and other concerns to the appropriate supervisor or support function.
Coordinate with production, warehouse, maintenance, and other support teams to minimize delays and interruptions.
Support 5S and housekeeping expectations throughout assigned areas.
Follow all safety, quality, environmental, and material-handling procedures.
Perform other operations-support duties as assigned.

Minimum Qualifications
High school diploma or GED.
Experience in manufacturing, warehousing, logistics, material handling, or a similar environment.
Ability to safely lift, move, and handle materials within established job requirements.
Basic computer skills and the ability to complete inventory or material transactions.
Ability to read labels, part numbers, work instructions, and production schedules.
Willingness to work the assigned shift, including overtime as required.
Current forklift qualification or previous forklift experience.

Preferred Qualifications
Experience with Kanban, kitting, point-of-use inventory, or material-replenishment systems.
Experience handling industrial waste containers in a regulated manufacturing environment.
Familiarity with Lean manufacturing, 5S, and visual inventory controls.
Experience using an ERP or warehouse-management system.

Key Competencies
Strong safety awareness
Dependability and accountability
Organization and attention to detail
Initiative and sense of urgency
Effective communication
Customer-focused support of production
Ability to prioritize competing needs
Teamwork across departments
Physical Requirements
Frequently stand, walk, bend, reach, push, pull, and lift materials throughout the shift.
Safely operate forklifts, carts, pallet jacks, and other material-handling equipment.
Work in an industrial manufacturing environment and wear required personal protective equipment.
Handle barrels, tooling, production supplies, and other materials in accordance with established lifting and handling requirements.