What are the responsibilities and job description for the Operations Manager position at Tharaldson Hospitality?
Operations Manager- Hybrid Role- 75% Hotel F&B Focused with 25% Hotel Operations.Hours are 1pm-10pm.Are you ready to advance your career to the next level? Are you a passionate hospitality professional? How about Hands on, energetic, and driven? Tharaldson wants you! We provide a friendly, professional place to work and have fun, with opportunities for advancement and career growth. A strong company culture inspires staff to achieve the highest service standards in hospitality. Tharaldson has 83 hotels nationwide and will be adding to our hotel portfolio in the next 3 years, providing growth opportunities for our team members!WHAT WE OFFER : Career advancement opportunitiesEmployee discountsCompetitive payDaily Pay OptionFlexible work scheduleComprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)Paid VacationQUALIFICATIONS : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESSENTIAL JOB FUNCTIONS : Create and manage all food and beverage budgetsDrive food and beverage profitsHire, train, and schedule all food and beverage staffManage banquet functionsWork closely with the sales department on catering contractsWeekly distribution of BEOsConduct proper inventory of all food and beverage area weeklyEnsure proper brand standard presentations during all meal timesManage updates to published materials related to food and beverageProper daily inspection of main kitchen, restaurant, buffet area, and meeting rooms to ensure cleanlinessCover shifts as needed including cooking and bartendingMonitors and ensures compliance with all guidelines for operations Conducts monthly department meetings to review new procedures and solicit input from all employees Handles and provides resolution to guest complaints and employee issues Assigns duties to employees and subordinates and observes performance to ensure adherence to hotel and franchise policies and established operating procedures Answers inquiries pertaining to hotel policies and services Assists General Manager in annual wage scale surveys; ensures employee wages follow wage and salary guidelines Ensures property hiring practices comply with all state and federal requirements Supervises work activities of housekeeping staff and front desk staffEnsures adherence to company quality standards by inspecting rooms, including deep cleansAll other duties as assignedSUPERVISORY RESPONSIBILITIES : Directly supervises food and beverage team, front desk, housekeeping, laundry, and / or maintenance staff as determined by General Manager. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems WHAT WE ARE LOOKING FOR : Preferably 1 year of similar experience in Select Service or Extended Stay propertiesF&B Experience is a must.Hotel Operations experience is preferred.Brand Experience preferred.Knowledgeable in Inventories, Scheduling, and Ordering.Valid Driver's License.Open Availability and able to work 1pm-10pm shift.Education Preferred of Associates degree or equivalent from two-year college, or technical school; or six months to one-year related experience and / or training; or equivalent combination of education and experience.
