What are the responsibilities and job description for the Medical Receptionist position at Thames Hearing Services. Inc.?
Overview
Join our 36-year established Private Audiology Practice as a Medical Receptionist, where your enthusiasm and organizational skills will be the first point of contact for patients. You will manage front desk operations, coordinate appointments, and ensure seamless communication between patients and medical staff. This position offers an exciting opportunity to be part of a caring environment that values professionalism, accuracy, and compassion to the hearing impaired population.
Duties
- Greet patients and visitors warmly while maintaining professionalism at all times
- Schedule appointments efficiently for 3 providers.
- Verify patient insurance coverage and process medical collections in compliance with HIPAA regulations
- Update medical records and documentation review
- Handle phone communication with clarity and courtesy, directing calls appropriately and managing appointment reminders
- Maintain accurate medical records, ensuring proper documentation review and adherence to clinical confidentiality policies
- Assist with medical office management tasks such as filing, data entry, and managing electronic health records
- Excellent customer service skills combined with phone etiquette and professional communication abilities to the hearing impaired essential
- Previous medical experience is advantageous but not mandatory
- Organizational skills with attention to detail in administrative support tasks essential
- Join us in making a difference by providing outstanding administrative support that enhances patient care experiences.
Pay: $18.00 - $23.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
Salary : $18 - $23