Assistant Property Manager

Reports To: Portfolio/Property Manager

Primary Function: Performs management business support functions within the Commercial Property Management platform, serving as first contact with tenants, vendors, and clients. Assists in the administration of property operations under the guidance and supervision of the Portfolio/Property Manager.

Education/Experience: A high school diploma is required, along with two to three years of related work experience or education. A Bachelor's degree is preferred.

Qualifications:

•  Excellent customer service skills
• Enthusiastic and positive attitude
• Exceptional written and verbal communication skills
• High attention to detail
• Excellent time management skills
• Proficient with personal computers and PC based software, (ie. Microsoft Office and other industry related systems)
• Trainable on industry software such as MRI, Prism, Nexus, CoStar, Versa-pay
• Desire to learn and advance in the area of commercial property management
• Coachable

Responsibilities:

The activities listed here are not all-inclusive; rather, they indicate the types of activities normally performed by this position in accordance with the property management agreement(s):

• Performs property management functions in support of the Portfolio/Property Manager. Assist with the general work load of the property operations including but not limited to production of routine reports, procurement/purchase orders, web-based solution software, work orders, A/P and A/R processing, interaction with tenants, clients, and vendors.
• Maintains the physical and financial health of limited assigned properties in preparation for a Portfolio Manager role. Maintaining assets will include site inspections, contract management, budgeting, cash management and interaction with tenants and clients.
• Assists with the administration of onboarding and offboarding of property assignments.
• Administers expense reports and corporate credit card statements.
• Assists with problem solving and on-site events at the building(s), direct participation of administrative and accounting paperwork and the communication of progress and/or areas requiring attention by management. Other responsibilities include ensuring adherence to the company's policies and procedures, management vendor contracts, and any related, administrative-oriented requests.
•  Always remains in command and control of all aspects of the role of property manager.
• Assists in budget preparation, special projects, after-hours calls/emergencies, and related matters.
• The APM works directly with the Portfolio/Property Manager.
•  Embraces and executes Thalhimer's core values.
• All other tasks as assigned.

Attributes/Expectations

• Committed to Customer Service
• Polite/Respectful
• Coachable
• Professional in both dress and demeanor
• Takes ownership and understands entire property operations –Physical/Fiscal
• Communicates Effectively and Efficiently (proactively and in all directions)
• Participates in industry organizations to expand education and knowledge
• Responsive to requests whether internal or external to the company
• Embraces and executes the company's Core Values
• Proactive thinker with penchant for leadership.
• Exceptional communication skills
• Extremely well organized and analytical
• Able to effectively interact and relate to a variety of personality types
• Empathic listener
• Excellent time management skills with innate ability to routinely multi-task
• Possesses a strong attention to detail