What are the responsibilities and job description for the Client Experience Representative position at TH Leadership Growth?
As a Client Experience Representative, you will support customers through Internet and TV consultations by delivering attentive customer support while maintaining steady sales awareness. The Client Experience Representative will then guide customers through service options, answer questions clearly, and ensure each interaction reflects reliability and professionalism.
Role Requirements for a Client Experience Representative
- Analyze customers’ bandwidth needs to recommend internet solutions that support multiple devices simultaneously without lag.
- Promote internet, selling residents on the stability of a 100% fiber-optic backbone for all their TV needs.
- Authorize new sales agreements with total accuracy, using secure mobile tools to protect resident data during the enrollment process.
- Sustain positive relationships through proactive follow-ups, ensuring every customer feels professionally supported.
- Illustrate the ROI of switching providers, proving that better sales incentives lead to a superior long-term entertainment experience.
- Excel in a fast-paced environment by consistently meeting and exceeding sales targets through dedicated neighborhood engagement.
What You'll Gain as a Client Experience Representative
- Perfect the art of the first impression by delivering high-velocity sales pitches
- Become a streaming technology expert, guiding customers toward the best internet solutions.
- Earn uncapped commission-based income that rewards your individual performance.
Qualities of a Client Experience Representative
- High school diploma or GED preferred.
- Experience in sales or customer experience is a plus.
- Stays tech-forward and curious, constantly ready to learn.
- Demonstrate integrity by providing honest advice on Internet and TV bundles.
Pay: $800.00 - $1,500.00 per week
Work Location: In person
Salary : $800 - $1,500