What are the responsibilities and job description for the Field Service Technician – Commercial Doors & Equipment position at TGG Accounting?
Field Service Technician – Commercial Doors & Equipment
Location: Clinton Township, MI
Compensation: $35/hr overtime / double time | Strong potential to earn $100K per year OTE!!!!
Schedule: Monday–Friday | Typically 6:00 AM start | averaging 45–50 hours/week
Position Type: Full-Time | W2
Travel: Primarily local/Metro Detroit
About the Opportunity
We are seeking an experienced Field Service Technician to join a growing team in Clinton Township, MI. This is a hands-on field position supporting commercial overhead doors and loading dock equipment across new construction, service, repair, and installation projects.
You’ll spend approximately 95% of your time in the field, working directly with customers and taking ownership of jobs from start to finish. This is a great opportunity for an experienced door and dock technician who enjoys variety, independence, and being part of a family-owned company rather than a large corporate environment.
What You’ll Do
- Lead and perform installation, service, repair, and troubleshooting of commercial overhead doors and loading dock equipment
- Work on both new construction projects and aftermarket/service calls
- Report to the shop, review the day’s jobs, and load the necessary materials into your company vehicle
- Measure openings, understand product requirements, and ensure proper installation
- Diagnose equipment issues and determine appropriate repairs
- Communicate directly with customers in the field
- Complete job documentation, photos, and service information using an iPad
- Maintain a clean, organized work truck and shop environment
- Work independently while also collaborating with other technicians and installers
- Provide clear documentation of service findings and completed work
What We’re Looking For
- Hands-on experience installing/repairing overhead doors and/or loading dock equipment
- Installation, service, repair, and troubleshooting experience
- Residential or commercial door experience will be considered
- Strong mechanical aptitude and problem-solving ability
- Comfortable working independently in the field
- Tech-savvy and comfortable using an iPad, smartphone, email, and basic computer systems
- Valid, clean driver’s license
- Must be able to successfully pass a background check and drug screening, including THC
Schedule & On-Call
This is primarily a Monday–Friday position, with most days starting around 6:00 AM. End times vary depending on the workload and projects, with technicians generally working around 45–50 hours per week.
The Lead Technician will also participate in a rotating on-call schedule approximately once every 6 weeks.
- Receives an on-call bonus for the assigned on-call week
- When called in, technicians are paid double time
- Typically only about one call during an on-call week
- During very cold weather, there may occasionally be 2–3 calls
- The on-call rotation is shared among the team, so you are not on call every week
Compensation & Benefits Overview
- $25–$35/hr DOE - potential to earn $100K per year OTE!!!!
- Overtime paid at
1.5x after 40 hours - Double time on Sundays and qualifying on-call call-ins
- Company vehicle and gas card provided
- Travel expenses food, hotel/housing paid when applicable (rare as 95% is local)
- AMAZING Health insurance benefits
- $0 employee out-of-pocket cost for the health plan
- Company also pays reimbursement of medical deductible expenses
- Dental Vision insurance
- 401(k) with company match
- PTO:
- 1 week PTO after 90 days
- 2 weeks PTO after 2 years
- 3 weeks PTO after 5 years
- 6 major paid holidays
Why Join This Team
- Join a family-owned company with a relaxed, family-oriented atmosphere
- Spend the vast majority of your time working locally rather than traveling long-term
- Take ownership of projects instead of being stuck behind a desk
- Work on a variety of new construction and service projects
- Earn additional income through overtime, Sundays, and on-call opportunities
- Have access to a company vehicle and the tools needed to get the job done
- Potential to grow into Service Manager, Installation Manager, or other leadership opportunities
- Work with a team that values hard work, respect, accountability, and getting problems solved
If you have strong overhead door/loading dock experience and are looking for a hands-on opportunity with a family-owned company, we’d love to hear from you.
Salary : $80,000 - $100,000