Regional Operations Manager

General Description

This includes; ensuring profitability, productivity standards, strong Customer Relations and achievement of targeted performance standards through the effective Leadership of Independent Contractors, Service Partners, and Employees. This position will also be responsible for managing the application of relevant Technologies and Standard Operating Procedures for new existing Customers.

Responsibilities:

• Ensure excellent Customer Relations are maintained at all times and foster a Customer Driven Culture. This includes regular visits and contact with the Top Customer in the market.
• Maintain good Human Relations with Independent Contractors.
• Coordinate the selection and development of personnel in accordance with Company Procedures including development of Succession Planning through internal/external training.
• Meet or exceed financial plans as per the fiscal year budget.
• Develop and implement short and long-term plans with each Department in the Business Center to achieve company goals.
• Generate revenue through implementation of a Sales Strategy, Direct Marketing, and Strategic Partnerships.
• Monitor Competitors in the Marketplace with respect to Human Resources, Sales, Marketing, and Operational Procedures. Make adjustment where needed to maintain a leading edge in Marketplace.
• Oversee audits to ensure compliance with established standards in all aspects of the Business.
• Analyze the needs of the Business Center regarding staff requirements, Sales, Marketing, and Strategic Partnerships.
• Establish and authorize work schedules in the Business Center to meet Customer requirements.
• Through strong leadership ensure all Managers and Supervisors know and adhere to Company Rules and Regulations.
• Conduct studies to clarify and/or correct procedural problems.
• Advise Regional Operations Director or local problems, conditions, changes or other matters affecting the Business Center.
• Perform other duties assigned.

Requirements and Skills:

• BS or BA degree in related field. Will consider work experience in lieu of a degree.
• Minimum 3-4 years experience in the logistics or same day delivery industry.
• Minimum of 3 years experience of Business Management.
• Proven Leadership ability.
• Proven ability to execute Corporate Objectives.
• A combination of Industry experience, General Management, and Sales Management.
• Maintain a high degree of self-discipline.
• Exceptional interpersonal skills.
• Outstanding verbal communication skills.
• Excellent organizational skills.
• Excellent organizational skills.
• Experience using Microsoft, Outlook, Excel, Word, Power Point.
• Possess the ability to implement new and creative solutions in a fast-paced service environment.
• Must be able to lift 30lbs-50lbs.

We offer a competitive benefit plan, 401k match, and tuition reimbursement program. Equal opportunity employer. The above job description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• Supervising: 1 year (Preferred)
• Logistics: 1 year (Preferred)

Work Location: Hybrid remote in Somerset, NJ 08873

Salary : $70,000 - $80,000