What are the responsibilities and job description for the Administrator, Service Center position at TForce Freight?
Job Description
Job Title: Clerk, Service Center
Job Summary
This position answers customer inquiries, processes paperwork, and follows procedures concerning coverages, shortages, damages, claims, and the tracing of freight. The Service Center Clerk works with both central and local dispatch offices to assist in managing load schedules and answers customer inquiries relating to rate quotes, appointments, etc.
Job Responsibilities
Job Title: Clerk, Service Center
Job Summary
This position answers customer inquiries, processes paperwork, and follows procedures concerning coverages, shortages, damages, claims, and the tracing of freight. The Service Center Clerk works with both central and local dispatch offices to assist in managing load schedules and answers customer inquiries relating to rate quotes, appointments, etc.
Job Responsibilities
- Review invoices.
- Work with both central and local dispatch offices to assist in managing load schedules.
- Answer customer inquiries relating to rate quotes, appointments, etc.
- Perform data entry functions (i.e. keying bills from manifests)
- U.S. citizen or otherwise authorized to work in the U.S.
- Must be at least 18 years of age
- High school diploma or equivalent
- Basic computer skills