What are the responsibilities and job description for the Account Executive, Local (SMB) position at TForce Freight?
Job Description
TForce Freight—one of North America’s leading less‑than‑truckload (LTL) carriers and a subsidiary of TFI International—is expanding and seeking motivated Local Account Executives. If you’re customer‑focused, driven, and passionate about building strong business relationships, this is an excellent opportunity to grow your career in transportation and logistics.
With 178 service centers across North America, we deliver regional, interregional, and long‑haul solutions supported by advanced technology, cross‑border capabilities, and a commitment to exceptional service.
Location: Local Territory, Southborough, MA, Hybrid
Why TForce Freight
As a Local Account Executive supporting small and medium‑sized businesses, you will:
Required Qualifications
TForce Freight—one of North America’s leading less‑than‑truckload (LTL) carriers and a subsidiary of TFI International—is expanding and seeking motivated Local Account Executives. If you’re customer‑focused, driven, and passionate about building strong business relationships, this is an excellent opportunity to grow your career in transportation and logistics.
With 178 service centers across North America, we deliver regional, interregional, and long‑haul solutions supported by advanced technology, cross‑border capabilities, and a commitment to exceptional service.
Location: Local Territory, Southborough, MA, Hybrid
Why TForce Freight
- Career growth and advancement opportunities.
- Medical, Dental, and comprehensive benefits—including optional coverage such as pet insurance.
- Car use and mileage reimbursement program.
- Base salary quarterly bonus additional incentive opportunities.
As a Local Account Executive supporting small and medium‑sized businesses, you will:
- Build, manage, and grow a portfolio of SMB accounts within your assigned territory.
- Develop strong customer relationships and position TForce Freight solutions to meet shipping needs.
- Review sales reports and transportation trends to uncover new opportunities and revenue risks.
- Track sales activity and maintain a healthy pipeline of prospects.
- Collaborate cross‑functionally by sharing leads, bundling service solutions, and supporting joint proposals.
- Train customers on TForce’s digital shipping and tracking tools.
- Analyze revenue trends and provide service recommendations.
- Prepare weekly sales recaps, competitive updates, and account insights.
Required Qualifications
- High School Diploma or GED.
- Based locally or willing to self‑relocate to the territory.
- At least 1 year of Microsoft Excel experience.
- Valid driver’s license and ability to travel locally for customer meetings.
- At least 1 year of Business to Business (B2B) sales experience
- At least 1 year of B2B sales experience, ideally in transportation, LTL, or 3PL.
- Strong communication, organizational, and relationship‑building skills.
- Demonstrated ability to forecast customer needs and solve problems through data analysis
- At least 1 year of experience delivering sales presentations.
- Proven track record in negotiation, relationship building, and achieving high customer satisfaction in a sales environment
- Understanding of industry trends and financial impacts.
- Bachelor’s degree preferred but not required.