Records Management Specialist

Description

Come join TFE, Inc. as a Records Management Specialist at our records storage facility in Carlsbad, New Mexico.

Founded in 1989, TFE, Inc. provides professional, technical, and administrative personnel and services in the U.S. nuclear energy complex and other commercial ventures.  At TFE we know our employees are the key to our success. We value their ideas and opinions and want to help them grow in knowledge, skills, and abilities. TFE provides competitive pay, generous PTO, paid holidays, and a top-notch employee assistance program. Our benefit offerings include an excellent 401k plan, medical, dental, vision, short-term and long-term disability, life insurance, and other ancillary benefits. 

The Records Management Specialist provides support to assigned customer/contract. Work entails processing incoming commercial and federal records, keen eye for detail, checking for legibility and completeness of records, performing quality control of records scanned, and packaging records for electronic transfer. Follows organization and department procedures to complete tasks in a timely manner. Familiar with a variety of concepts, practices, and procedures in records management. Performs a variety of complicated tasks with minimum supervision.

Job Duties

Performs reviewing, sorting, indexing, prepping, scanning, quality control, packaging, digital conversion, and other processing of documents received in a confidential, timely, and efficient manner

• Reviews subject matter of documents to ensure accurate indexing, sorting, and digitizing of records with a focus on end-user retrievability
• Prepares records for imaging, including but not limited to: removing bindings, staples, and bent corners, capturing color and grayscale as appropriate, capturing pencil, sticky notes, and various sized pages according to established standards
• Scans documents using high speed scanning equipment and software to commit high-quality like-for-like images to their corresponding batches for review and digital delivery
• Reviews digital indexes of documents and captured images to ensure accuracy and conformance to accepted quality standards
• Works independently following detailed standard operating procedures with minimal supervision
• Troubleshoots routine technical or workflow issues using available documentation or independent research
• Supports records center operations including filing, retrieval, shelving, labeling, and maintaining inventory records in tracking systems
• Supports customer service requests, including responding to email inquiries and preparing records for delivery or pickup
• Performs pickup and delivery of records or materials between facilities or customer locations as needed
• Performs each and every task with a safety-first focus, ensuring that safety is our priority at every step in our process
• Performs other relevant duties as necessary to meet project goals
• Lifting and moving containers (up to 50 pounds)
• Operate carts, U-boats, and pallet jacks with material
• Climbing warehouse style rolling ladders and working within records storage shelving

Requirements

Education and Experience

• High school diploma or equivalent 
• Minimum 3 years of experience in the records management field or in a related area is required.
• Experience working with document imaging systems, records inventory databases, or data entry workflows required.

Key Skills & Requirements

• Must exhibit strong communications skills
• Experience with records and/or scanning
• Must possess excellent organizational, clerical, and time-management skills
• Must be proficient in Microsoft Office and basic computer systems
• Must be capable of working independently and managing assigned tasks without constant supervision
• Must demonstrate ability to troubleshoot basic technical issues or research solutions independently
• Valid driver’s license required for records pickup and delivery duties
• Must demonstrate a high regard for professionalism and customer service
• Must be able to lift up to 50 lbs.
• Must be able to demonstrate the ability to multi-task
• Must be comfortable climbing warehouse style Rolling Ladders
• US Citizenship required

Required Screenings

• Drug Screen
• Physical Assessment (if applicable)
• Background Check (Criminal, Civil, Educational, Previous Employment, MVR, etc.)

Physical and Working Conditions

Medium work–significant degree of walking or standing, lifting up to 50 lbs. of force frequently and climbing warehouse-style rolling ladders. Individuals must be able to perform the essential functions of the job with or without reasonable accommodation. 

Disclaimer

This job description reflects management’s assignment of responsibilities and nothing in this description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

TFE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.