What are the responsibilities and job description for the Site Reliability Engineer position at TextNow?
Join to apply for the Site Reliability Engineer role at TextNow .
We believe communication belongs to everyone. We exist to democratize phone service. TextNow is evolving the way the world connects and that's because we're made up of people with curious minds who bring an optimistic, yet critical lens into the work we do. We're the largest provider of free phone service in the nation. And we're just getting started.
Join us in our mission to break down barriers to communication and free the flow of conversation for people everywhere.
TextNow is looking for a new member of our SRE team who will be responsible for our infrastructure, automation, observability, and a few other critical functions.
What You'll Do
- Ensure System Reliability : Design, build, and maintain scalable, resilient, and highly available systems to support TextNow’s infrastructure and services.
- Automation & Infrastructure as Code : Develop and maintain automation using Terraform, Ansible, and other tools to enable efficient deployment, scaling, and operations of cloud-based systems (AWS preferred).
- Incident Response & On-Call Support : Participate in an on-call rotation, troubleshoot issues, and drive incident resolution to minimize downtime and improve system performance. Conduct post-mortems and implement corrective actions to enhance reliability.
- Performance Monitoring & Optimization : Implement and improve observability tools, logging, and monitoring solutions to identify and mitigate potential system issues proactively.
- Collaboration & Cross-Team Engagement : Work closely with software engineers, DevOps, and product teams to align technical efforts with business objectives and improve system reliability from development to production.
- Continuous Improvement : Identify areas for improvement in architecture, automation, and operational practices. Contribute to the design and implementation of new SRE best practices.
Who You Are
More About TextNow...
Our Values :
Benefits, Culture, & More
Diversity And Inclusion
At TextNow, our mission is built around inclusion and offering a service for EVERYONE, in an industry that traditionally only caters to the few who have the means to afford it. We believe that diversity of thought and inclusion of others promotes a greater feeling of belonging and higher levels of engagement. We know that if we work together, we can do amazing things, and that our differences are what make our product and company great.
TextNow Candidate Policy
By submitting an application to TextNow, you agree to the collection, use, and disclosure of your personal information in accordance with the TextNow Candidate Policy.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology and Engineering
Industries
Telecommunications, IT Services and IT Consulting, and Software Development
J-18808-Ljbffr
