Human Resources Manager

PURPOSE

Strengthening Resiliency and Supporting Recovery

VISION

Promote and enhance access to intellectual, developmental, and behavioral health services that improve the lives of those in our community.

VALUE

We pledge to deliver quality services through partnerships with individuals, families, and community stakeholders.   Texoma Community Center strives to develop and equip all staff with Trauma-Informed Care knowledge and competency-based skills. Trauma-Informed Care means treating the person as a whole, taking into account past trauma and the resulting coping mechanisms when attempting to understand behaviors. Our goal is to provide effective treatment as well as improving the quality and impact of care.

Join a team of dedicated service providers who seek to promote the accessibility of services that improve quality of life and support self-determination for persons with mental and developmental disorders.  Texoma Community Center (TCC) is one of 39 Texas Community Centers, which are governmental entities as defined by Title 7 of the Texas Health and Safety Code. 

Position Summary:  The Human Resources Manager will plan, direct, and develop, and coordinate the policies, activities, and staff of the Human Resources (HR) department, ensuring legal compliance and implementation of the organizations mission and talent strategy. Responsible for the administration of the employment process, the job posting/applicant flow process, FMLA, personnel issues, benefits program, pay administration, worker's compensation claims, employment-related legal issues, and policy/procedure development. Responsible for dealing with any performance or grievance issues in a legally compliant and professional way. Ensuring compliance with all State and Federal laws and regulations, in addition to developing and delivering management-level training that educate and support TCC managers/leaders on various human resources and State/Federal Regulatory processes. The position is responsible for maintaining all human resources records in accordance with the philosophy, goals, and objectives of Texoma Community Center. This position directly oversees two HR staff. Operates under trauma-informed and recovery-oriented models of care which align with CCBHC standards.

Duties/Responsibilities:

• Collaborates with senior leadership to understand the organizations goals and strategy related to staffing, recruiting, and retention.
• Plans, leads, develops, coordinates, and implements policies, processes, training, initiatives, and surveys to support the organizations human resource compliance and strategy needs.
• Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; and training and development. Including NEO/New Employee Orientation
• Identifies staffing and recruiting needs; develops and executes best practices for hiring and talent management.
• Conducts research and analysis of organizational trends including review of reports and metrics from the organizations human resource information system (HRIS) or talent management system.
• Monitors and ensures the organizations compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews and modifies policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources.  Applies this knowledge to communicate changes in policy, practice, and resources to upper management.
• Develops and implements departmental budget.
• Facilitates professional development, training, and certification activities for HR staff.
• Provides constructive and timely performance evaluations for all departments
• Handles disciplines and termination of employees in accordance with company policy. 
• Recruits, interviews, hires and trains new staff in the HR Department
• Oversees the daily workflow of the HR Department
• Performs other duties as required.

Qualifications:

Education and/or Experience:

• Bachelor’s degree in Human Resources or related field required. 
• At least five (5) years progressive experience in Human Resources Management required.
• Experience managing organizational development projects and teams
• Experience providing staff training 
• Employee Engagement and DEI experience preferred
• PHR or other SHRM certification preferred 
• ADP/HRIS & Payroll experience preferred
• Knowledge of Microsoft Office Suite required. 

Certificates, Licensure, Registrations:

• Current driver’s license and vehicle for use while at work

Knowledge, Skills and Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.
• Ability to work cooperatively and communicate effectively to maintain good working relationships with staff and healthcare providers
• Working knowledge in Quality Improvement, Risk Management, Staff Coordination and/or continuous quality improvement philosophies and principles is preferred
• Consistently practices Trauma-informed Model of Care, understands, and considers the pervasive nature of trauma.
• The knowledge of cultural differences and ability to work with individuals from different cultural backgrounds.

General Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the general knowledge, skill, and / or ability required:  

• Ability to generate, read, interpret, and act as it relates to basic financial statements, national and state regulations, operational and maintenance and organizational policy / procedures  
• Ability to write reports and correspondence
• Ability to effectively communicate both in verbal and written format
• Ability to work cooperatively and communicate effectively to maintain good working relationships 
• Ability to work with skill in identifying problems, making frequent decisions regarding method of performance.

Security/Access:

• Will have access to confidential information abiding by the organization’s privacy policies and regulations concerning this information.

Equipment, Tools, Materials:

• Standard office equipment
• ADP HRIS/Payroll system knowledge and experience preferred.

Benefits

The benefits offered to TCC employees are competitive, comprehensive, and demonstrate the company’s commitment to the well-being of its employees.

Benefits include: 

• Medical, Dental, and Vision insurance offered
• Employer paid Life Insurance & Short-Term Disability
• Additional Opt-in benefits 
• Wellness Credit
• Designated Paid Holidays
• Paid Time Off (PTO) 
• Extended Illness Leave
• Retirement Plan 
• Payroll Direct Deposit
• Flexible Spending Account (FSA)
• Designated Paid Holidays
• Supports Federal Student Loan Forgiveness Program