Human Resources Manager

Who We Are

For over 50 years, Texas Water Utilities has been a trusted provider of water and wastewater utility services. Today, we serve over 143,000 customers in 207 Texas communities. Our service area reaches throughout the state of Texas from Mitchell County in central Texas to Matagorda on the Gulf Shores. It all starts with our people – proud members of their communities, dedicated to delivering safe, reliable, and cost-effective water utility services.

What We Offer

• Paid Time Off: Starting at 3 weeks annually along with 11 company-paid holidays and 2 floating holidays.
• Health and Wellness Benefits: The first day of the month after your start, you’ll have access to your health, dental, prescription and vision benefits to help you stay well.
• 401(k) Program with Matching Contribution: We offer a 100% match on contributions up to 4% of your salary, plus an additional 3% employer contribution.
• Grow With Us: Professional development opportunities through training, professional certifications, and education allowance.
• Additional Benefits: Other great benefits include company provided life insurance and Employee Assistance Program just to name a few.
• Employee Resource Groups (ERG): ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.

Overview

The Nexus Water Group team in support of Texas Water Utilities has an opportunity for a Human Resources Manager. The HR Manager is in support of Field Operations and Corporate support functions to help create a strong work culture while building and executing HR strategies that enable the business to achieve annual objectives and long-term growth plans. This includes implementing staffing plans to meet business needs. Working and partnering with managers and employees on positive employee relations. Will also lead HR programs such as performance reviews, promotions, and succession planning. You will also work to improve organizational design and structure, provide change leadership and management coaching, and deliver management training.

Work Location and Schedule

This position will be primarily based at our office in Sugar Land, TX . Minimum 3 days per week, with up to 2 days of work-from-home.

What You'll Do

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Work with management to develop and implement HR plans and solutions in order to achieve strategic business initiatives and deliver results.
• Work collaboratively with the HR Team and cross functional leaders on the delivery of HR Support and Services to the Business Unit.
• Serve as a link between management and organized employees by handling questions, interpreting contract language; represent the business unit in matters such as complaints, grievances, and policy changes.
• Identify, attract and retain talent through various recruitment methods.
• Partner with leaders on organizational design, succession planning, and talent assessment
• Review and analyze data to identify trends and recommend solutions to improve performance, retention, and the employee experience.
• Provide management coaching to build leadership capabilities and address employee issues.
• Work with line managers and employees to address all types of employee relations issues ensuring a balanced perspective.
• Implement/administer/interpret corporate policies/programs/procedures.
• Partner with managers to retain, develop and motivate people to achieve their fullest potential.
• Provide compensation support to address internal equity concerns, promotions, etc.
• Manage and resolve complex employee issues, conducting investigations where necessary.

What You'll Bring

Experience

• Minimum 7 years experience in human resources, benefits administration, performance management, employee relations and HRIS Analysis in a decentralized, multi-state environment.
• Minimum 7 years experience in handling and/or advising labor relations matters including contract administration, interpretation, and grievance procedures.

Education and Certifications

• A degree in Human Resources Management, Psychology, or Business Administration from a college or university required.

Nice to Have

• Professional Training in Collective Bargaining.
• SHRM-CP®, SHRM-SCP®, PHR® or SPHR® certification.

Knowledge, Skills, and Abilities

• Work with management to develop and implement HR plans and solutions in order to achieve strategic business initiatives and deliver results.
• Work collaboratively with the HR Team and cross functional leaders on the delivery of HR Support and Services to the Business Unit.
• Serve as a link between management and organized employees by handling questions, interpreting contract language; represent the business unit in matters such as complaints, grievances, and policy changes.
• Identify, attract and retain talent through various recruitment methods.
• Partner with leaders on organizational design, succession planning, and talent assessment
• Review and analyze data to identify trends and recommend solutions to improve performance, retention, and the employee experience.
• Provide management coaching to build leadership capabilities and address employee issues.
• Work with line managers and employees to address all types of employee relations issues ensuring a balanced perspective.
• Implement/administer/interpret corporate policies/programs/procedures.
• Partner with managers to retain, develop and motivate people to achieve their fullest potential.
• Provide compensation support to address internal equity concerns, promotions, etc.
• Manage and resolve complex employee issues, conducting investigations where necessary.

Work Environment

• Normal office setting
• Light to moderate physical demands, requires normal hearing and vision

About Our Company

We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law.

We are an E-Verify participating employer.