TVC - Program Supervisor (Program Supervisor III)

Please paste the following URL into a browser to view the entire job posting on the CAPPS Careers page.https://erphcmprd.cpa.texas.gov/psp/candidateportal/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FLandAction=UandFOCUS=ApplicantandSiteId=1andJobOpeningId=100335andPostingSeq=1Job DescriptionPlease Note: All resumes must contain employment history, education, licenses, skills, and other qualifications applicable to the position. A presentation will be required at the time of interview. To learn more about TVC Employee Benefits, please click on this link. Submitted Through Work in Texas:Work in Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile: CAPPS Recruit General Description: Serves as the Supervisor of the Veterans Education Department Approvals team. Performs supervisory consultative services and technical assistance to institutions of higher learning including public, private, and non-college degree schools, as well as employers (On-the-Job training/Apprenticeships programs). Performs supervisory consultative services and technical assistance to school officials, program staff, other governmental agencies, community organizations and the general public. Conducts visits and provides supervises the work of others. Work includes planning, scheduling, and implementing agency programs and policies. To promote a strong environment, TVC maintains a telework policy. Telework is decided by the division and contingent on performance. Telework is not a contract of employment and if granted may be terminated at any time and for any reason without notice. Essential Duties and Responsibilities:Plans, assigns, and supervises the work of the State Approving Agency (SAA) Approvals team within the Veterans Education Department. Coordinates activities and workload to ensure quality and effective outcomes and services.Fosters a positive working environment through effective leadership, structure and consistency.Participates in program planning, development, and implementation.Performs supervisory tasks of the approvals team to include performance evaluations, performance improvement and progressive discipline as needed for the approvals team.Implement, supervise, and evaluate performance expectations of approvals team.Supervises and evaluates approvals regulations and documentation submitted by schools and training establishments in certification of Veteran education benefits for eligible students.Supervises the approvals team on reviews to determine compliance with approvals requirements, laws, regulations, policies, and procedures.Provides supervisory-level technical assistance on program services. Prepares routine and special correspondence, reports, studies, forms, and documents.Communicates verbally or in writing with management and team members, school officials, internal staff, legislative staff, other state and federal agencies and the general public on VA regulations that govern Veterans Education.Supervises the approvals team to ensure that established procedures and timelines are followed in completing reporting and administrative responsibilities.Assists in the maintenance of the Veterans Education Access Database for collecting, organizing, and analyzing program data.Able to demonstrate a thorough understanding of Title 38 and Title 10 for Veterans Education.Travel is required for work-related functions.Work hours other than 8 am-5 pm may be required for work-related functions.Performs other related work as assigned.Military Crosswalk information:https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf Minimum Education: Note, education and experience cannot be substituted one for the other; the SAA contract requires both.Bachelors Degree and three (3) years related experience (see experience requirements), ORMasters Degre and two (2) years related experience (see experience requirements), ORDoctoral Degree and one (1) years related experience (see experience requirements).Minimum experience with:a State Approving Agency as a program specialist performing approval or compliance functions, oras an employee of the Department of Veteran Affairs performing duties as an Education Liaison Representative, Education Compliance Survey Specialist, or role associated with the SAA Cooperative Agreement; oran institute of post-secondary or higher education (to include career colleges and vocational schools) with experience in admissions, financial aid, registration, veteran services and benefits, school certifying official, or similar student support services; ora state, federal or national accrediting body performing accreditation-granting or compliance duties for institutes of higher education, career or vocational institutions, apprenticeships or on-the-job training programs or similar programs; orperforming similar approval, licensing, or compliance/auditing functions; orproviding training regarding VA education benefits, roles, responsibilities.Additional Requirements:A valid Texas Drivers License must be provided within 90 days of hire.Work hours other than 8 am 5 pm may be required.Occasional weekend or evening hours may be required.Occasional overnight travel is required.Required Experience and Qualifications:Bachelors Degree from an accredited university.Knowledge of the Veterans Education program is required.Knowledge of local, state, and federal laws and regulations relevant to the Education program.Knowledge of Microsoft Office products.Honorably discharged Veteran is strongly preferred.Knowledge, Skills and Abilities:Knowledge of the English language.Knowledge of laws and regulations pertaining to state and federal veteran education benefits.Skill and experience in providing customer service to both internal and external customers.Skill in the use of Microsoft Outlook Word, E