Digital Payment Specialist - ACH

Texas Trust Credit Union is passionate about all its members. We strive to execute our mission of building brighter financial futures every day by delivering exceptional service and financial solutions to delight and inspire loyal members.

The Digital Payments Specialist role processes payments and exceptions in a manner that exceeds expectations. This position provides secure, effective, quick, and reliable transaction processing. Digital Payments Specialists ensure compliance with the Electronic Fund Transfer Act/Reg E and Texas Trust policy and procedures, as well as adhere to the “Greenbook” covering Government payments, SWACHA rules, and Fed regulations.

·        Manage all Automated Clearing House (ACH) activity via Fedline software;

·        Ensure daily transmission and accurate posting of ACH activity, including downloading, processing, and balancing all incoming ACH files per day, transmission of ACH returns, including daily exception items and entries;

·        Administer and monitor IAT, International ACH transactions;

·        Process all ACH origination transactions, including loan, A/P, and member transfer requests;

·        Process all ACH stops, Notice of Change, Revocations, and Reclamations;

·        Back-up daily chargeback deposits items received electronically from the Fed, including posting the chargeback transaction and sending corresponding member notification;

·        Back-up for sending and receiving wire transfer activity via FedLine;

·        Back-up for monitoring and posting international wire activity from Convera;

·        Back-up coordination, balancing, and processing payroll for various sponsor organizations daily;

·        Ensure General Ledger (GL) reconciliations are completed timely;

·        Maintain and monitor reports;

·        Collaborate with other departments to ensure accurate, timely processing of payments and processes for members and the credit union;

·        Process other Digital Payment methods as needed (Wires, Checks, third-party payments, etc.);

·        Stay current on any changes with payment methods and regulations;

·        Presents a helpful and positive attitude, focusing on solutions and promoting a collaborative environment at all times;

·        Practice and bring to life our “yes, and…” culture in all interactions;

·        Presents a helpful and positive attitude, focusing on solutions and promoting a collaborative environment at all times;

·        Practices and brings to life with the team our “Yes And… culture;

·        Comply with established regulations and law requirements;

·        Contribute with special projects and duties as assigned.

·        Minimum one (3) year experience in a financial institution.

·        High school graduate, equivalent, or demonstrated qualifying experience in business or accounting-related area;

·        NACHA Accredited ACH Professional (AAP) certification preferred;

·        Preferred working knowledge of current Windows OS and MS Office software;

·        Self-starter who is able to work independently and collaboratively;

·        Able to successfully work in a fast-paced office environment;

·        Strong organization and attention to detail;

·        Strong processing, analytical, and problem-solving skills;

·        Strong listening and communication skills;

·        Possess a strong work ethic and team player mentality;

·        Highly developed sense of integrity and commitment to member satisfaction;

·        Required to handle all member information in a confidential manner;

·        Professional written and verbal communication skills.

Texas Trust Credit Union is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.