AVP Growth Strategy & Operations

• Drive alignment across marketing, retail, lending, and call center teams;
• Navigate competing priorities and keep initiatives moving;
• Use customer feedback, performance data, and internal insights;
• Translate inputs into clear priorities and execution plans;
• Ensure decisions reflect both business outcomes and member experience;
• Translate strategy into clear priorities, direction, and execution paths;
• Represent initiatives in executive conversations; respond to pressure with clarity and sound judgment;
• Operate as a trusted extension of senior leadership in both thinking and communication;
• Turn ambiguity into aligned action quickly;
• Oversee execution across the team, including leadership of the Digital Implementation function;
• Ensure work is moving through clear ownership, priorities, and follow-through;
• Lead key initiatives from concept through execution;
• Ensure work is clearly defined, coordinated, and outcome-focused;
• Maintain momentum across multiple priorities;
• Serve as a backup for any and all other functions in Growth Department;
• Presents a helpful and positive attitude, focusing on solutions and promoting a collaborative environment at all times;
• Practices and brings to life with the team our “Yes And… culture;
• Comply with established regulations and law requirements;
• Perform various other duties as assigned.

·        6-10 years of experience in Marketing, Strategy, Operations, or related field — previous financial institution marketing experience is a plus;

·        Experience in leading complex, cross-functional initiatives with measurable outcomes;

·        Experience improving workflows, systems, or execution processes

·        Bachelor’s Degree in Marketing, Communications, or related field;

·        Excellent communication skills;

·        Strong organizational and project management skills;

·        Strong presentation skills, including executive-level interaction;

·        Can-do attitude – driven, detail-oriented professional who thrives in a fast-paced environment;

·        Proven ability to operate effectively in ambiguity and drive work forward;

·        Able to multi-task/manage several projects simultaneously with competing deadlines;

·        Fast learner, coachable, and receptive to correction;

·        Strong processing, analytical and problem solving skills;

·        Possess a strong work ethic and team player mentality;

·        Highly developed sense of integrity and commitment to member satisfaction;

·        Required to handle all member information in a confidential manner;

·        Professional written and verbal communications skills.

Texas Trust Credit Union is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.