What are the responsibilities and job description for the Associate Managing Director position at Texas Tech University System?
Reporting to the Assistant CIO – Senior Managing Director of Enterprise Application Systems (EAS) within the Office of Information Technology, the Associate Managing Director provides strategic and operational leadership for the Human Resources, Payroll, and Budget modules of the Texas Tech University System’s Enterprise Resource Planning (ERP) platform.
This position blends deep functional expertise in HR, Payroll, and Budget processes with hands-on leadership of ERP business analysis, configuration, integration, and implementation. The Associate Managing Director will own the short-to mid-term (1–3 year) functional roadmap, ensure alignment with institutional priorities and the TTUS Values Culture, and deliver best-in-class technology solutions and customer service to stakeholders system-wide.
The ideal candidate is a strategic, hands-on leader with extensive ERP implementation and support experience in HR/Payroll/Budget disciplines within higher education, proven analytical and influencing skills at the executive level, and a demonstrated commitment to transformative service delivery.
This position blends deep functional expertise in HR, Payroll, and Budget processes with hands-on leadership of ERP business analysis, configuration, integration, and implementation. The Associate Managing Director will own the short-to mid-term (1–3 year) functional roadmap, ensure alignment with institutional priorities and the TTUS Values Culture, and deliver best-in-class technology solutions and customer service to stakeholders system-wide.
The ideal candidate is a strategic, hands-on leader with extensive ERP implementation and support experience in HR/Payroll/Budget disciplines within higher education, proven analytical and influencing skills at the executive level, and a demonstrated commitment to transformative service delivery.
- Enterprise Resource Planning (ERP) Business Analysis, Configuration, & Implementation work focuses on 3 disciplines: traditional business analysis related activities, system level configuration management, development of software and reports, interface development, systems integrations, data conversion, and the troubleshooting/resolving of testing/production issues.
- Ownership of short to mid-term (1-3 years) execution of functional strategy and the operational direction of the Department.
- Ability to perform detailed investigation and analysis of complex problems.
- Ability to influence others to accept practices and approaches, and ability to communicate and influence executive leadership.
- Provide exceptional customer service through the delivery of best of breed information technology services and resources.
- Build relationships with staff and customers and develop strong partnerships with strategic vendors Incorporate and reflect the values of the TTUS Values Culture in all duties performed and hold staff accountable to them.
- Facilitating associated governance & stewardship committees as assigned.
- Facilitate the Business Analysis processes for:
- Identifying and analyzing business needs, conducting requirements gathering, and defining scope and objectives for Enterprise Resource Planning (ERP) applications integrated with business processes/data and IT infrastructure (i.e., an “application system”)
- Making recommendations for solutions or improvements to business processes that can be accomplished through an ERP module(s)
- Researching business requirements, developing detailed specifications, and validating the ERP solutions with business stakeholders
- Communicating business stakeholder needs to the ERP development team by translating business requirements into ERP module requirements
- Facilitate ERP Configuration & Implementation process for:
- Programming and configuration of an Enterprise Resource Planning (ERP) application that is integrated with business processes/data and IT infrastructure (i.e., an “application system”) including:
- Building and developing application tables/panels/reports, and coding individual modules and complex functions for a client/server enterprise application
- Integrating software, developing external interfaces, and maintaining technical documentation
- Designing and developing most aspects of data conversion
- Troubleshooting and resolving testing issues
- Programming and configuration of an Enterprise Resource Planning (ERP) application that is integrated with business processes/data and IT infrastructure (i.e., an “application system”) including:
- Ensure teams are adequately trained and equipped to deliver quality deliverables.
- Other duties as assigned.