What are the responsibilities and job description for the Salesforce Architect position at Texas State Library and Archives Commision?
This consultant will be responsible for implementing Customer Salesforce solutions.
Key responsibilities include, but are not limited to:
Building and customizing Salesforce solutions using declarative tools (Flows, OmniStudio, Validation Rules) and Apex/LWC to automate business process and case management processes.
Creating flows, and Apex classes, and automation to support agency needs
Maintaining technical design documentation, deployment scripts, and configuration guides.
Adhering to data privacy, access controls, and CoE guardrails.
Integrating Salesforce with other business applications using REST/SOAP APIs, Named Credentials, and middleware (MuleSoft and other API & integration platforms).
Handling complex logic and integrations to address agency specific use cases (e.g. eligibility, payments)
Writing and maintaining unit tests, performing peer reviews, and supporting UAT.
Participating in CI/CD pipelines and sandbox management.
Working closely with architects, business analysts, project managers, and testers to deliver reusable and scalable components to meet agency requirements.
Assisting with production troubleshooting, enhancements, and maintenance activities post deployment.
Maintaining, enhancing and refactoring solutions as new requirements or compliance mandates emerge.
Providing an integrated CTI solution using HSCC's existing Verizon Virtual Contact Center (VCC) application. Implementing an integrated secure access solution via NYS' Enterprise Single Sign On (SSO) solution.
Implementing capabilities to support new workflows.
Key responsibilities include, but are not limited to:
Building and customizing Salesforce solutions using declarative tools (Flows, OmniStudio, Validation Rules) and Apex/LWC to automate business process and case management processes.
Creating flows, and Apex classes, and automation to support agency needs
Maintaining technical design documentation, deployment scripts, and configuration guides.
Adhering to data privacy, access controls, and CoE guardrails.
Integrating Salesforce with other business applications using REST/SOAP APIs, Named Credentials, and middleware (MuleSoft and other API & integration platforms).
Handling complex logic and integrations to address agency specific use cases (e.g. eligibility, payments)
Writing and maintaining unit tests, performing peer reviews, and supporting UAT.
Participating in CI/CD pipelines and sandbox management.
Working closely with architects, business analysts, project managers, and testers to deliver reusable and scalable components to meet agency requirements.
Assisting with production troubleshooting, enhancements, and maintenance activities post deployment.
Maintaining, enhancing and refactoring solutions as new requirements or compliance mandates emerge.
Providing an integrated CTI solution using HSCC's existing Verizon Virtual Contact Center (VCC) application. Implementing an integrated secure access solution via NYS' Enterprise Single Sign On (SSO) solution.
Implementing capabilities to support new workflows.