Licensing Specialist - Pharmacies

Agency Job Posting #: TSBP 27-003
Work in Texas #: 17064960
Number of Openings: 2
Schedule: Full-Time
Opening Date: September 7, 2021
Closing Date: September 21, 2026

Job Title: Licensing Specialist - Pharmacies
State Classification: 0173 / 0174 – License & Permit Specialist II & III
FLSA: Non-Exempt
Monthly Salary: L&PII:$3,958.33 / L&PIII:$4,683.33 (B16 / B18)
Team: Licensing
Reports to: Director of Licensing
Travel: None
Flex Schedule: Position Eligible according to business needs
New Hires & Rehires: 60-day waiting period for health coverage

How to Apply
Applicants must follow the instructions found on www.pharmacy.texas.gov/careers to apply for this position. TSBP cannot accept resumes in lieu of the State of Texas application.

General Description: License & Permit Specialist II

Performs complex (journey-level) licensing work in processing applications and supplemental information for pharmacy licenses. Work includes reviewing various applications for completeness; data entering information into computer system; communicating with applicants verbally and in writing; and interpreting TSBP rules relating to pharmacy licensure. Must exercise vigilance in maintaining files and records, both manual and computer records. Must interact in an extremely professional manner in all instances, sometimes under stress and deadlines.

General Description: License & Permit Specialist III

Performs specialized and highly complex (senior-level) licensing work in processing pharmacy (facility) license applications. Work includes reviewing pharmacy applications for completeness; data entering applicant information into computer system; communicating with applicants verbally and in writing; and interpreting TSBP rules relating to pharmacy licensure. Must exercise vigilance in maintaining files and records, both manual and computer records. Must interact in an extremely professional manner in all instances, sometimes under stress and deadlines.

REPORTING RELATIONSHIPS

Works under the general supervision of the Licensing Program Supervisor. May train and supervise one or more licensing specialist. Work is subject to review by supervisor, but it is generally received only when work is new, critical, unusually complex or unprecedented.

Essential Duties and Responsibilities

• Participates in program planning, development, and implementation of the Pharmacy Licensing Program.
• Maintains Pharmacy Policies & Procedures and assists supervisor with updates.
• Responds to written and verbal inquiries regarding pharmacy licensure and applicable rules and regulations.
• Maintains files in an easily retrievable manner and prepares records for storage or destruction per the Agency Record Retention Plan.
• Provides backup support to other licensing areas.
• Recommends activities to improve program effectiveness.
• Complies with agency personnel policies, including regular attendance.
• May supervise or assist in the implementation of special projects.
• Data‑enters applicant information into the computer system and notifies providers of remote licenses.
• Data‑enters pharmacy changes related to balances and pharmacy services.
• Data‑enters pharmacy ownership and managing officer information.
• Refers issues to enforcement or compliance when necessary.
• May provide backup support to all licensing areas.
• Performs other duties as assigned

Additional Duties and Responsibilities: License & Permit Specialist II

• Researches and monitors delinquent and/or closed pharmacies and compiles monthly notifications.
• Receives, reviews, and approves remote pharmacy applications.

Additional Duties and Responsibilities: License & Permit Specialist III

• Reviews initial and change of licensure pharmacy applications, renewals, class changes, and miscellaneous changes.
• Evaluates and tracks applications and responses to deficiency notices, ensures requirements are met, and approves licenses.

Knowledge, Skills, and Abilities:

• Professional telephone demeanor
• Good communication skills, both written and oral
• Knowledge of state regulations regarding licensing procedures
• Skill at reviewing documents for completeness and accuracy
• Excellent grammar and vocabulary
• Accuracy and attention to detail and deadlines.
• Ability to manage multiple priorities concurrently.
• Interpersonal skills to interact with a variety of contacts professionally and tactfully
• Ability to maintain confidentiality.
• Ability to access, input, and retrieve information from the computer; good data entry skills.
• Ability to maintain effective working relationships with other employees.
• Memory skills.
• Skill in use of Microsoft Office including Outlook, Excel, Word, and Adobe Acrobat.
• Ability to communicate and express ideas clearly and accurately, both verbally and in writing.
• Knowledge of office practices, administrative and technical procedures.
• Ability to work independently within the context of role expectations and responsibilities.

Education and Experience Requirements:
Completion of requirements for graduation from a standard senior high or vocational school plus two years of college level work in job related field. (One year of appropriate experience may be substituted for one year of college on a year-for-year basis.)

Applicant must be eligible, as determined by the Texas Department of Public Safety, to access criminal history records. Must pass state and/or national fingerprint identification checks.

Experience must reflect two years of responsible duties in administrative and customer service support work or technical program assistance work. Must have demonstrated ability of use of office equipment and personal computers, including word processing and data entry. Knowledge of Microsoft WORD and Excel is required. Must be able to demonstrate knowledge of business English, including terminology, spelling, and grammar.

License Required: None.

Texas Pharmacy Technician Registration is preferred. If registered as a pharmacy technician, must possess a current registration certificate and be in good standing with the Texas State Board of Pharmacy.

Environment/Physical Conditions
Normal office environment. Tobacco free work place. Sitting and operating a personal computer for long periods of time. Correctly lift up to 25 pounds. Physical conditions will require a person with sufficient stamina to maintain a constant high level of concentration, frequently intense with many interruptions, for long periods of time.

The specific statements shown in each section of this position description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.

Conditions of Employment
Upon employment, all persons hired will be required to complete state and/or national fingerprint identification checks. Employees must be eligible, as determined by the Texas Department of Public Safety, to access criminal history records. Felony convictions and certain misdemeanor convictions will cause ineligibility. Upon employment, employees must be able to pass the required online CJIS class regarding the security of criminal records.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I-9) upon hire. TSBP participates in E-Verify and will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the U.S. TSBP is unable to sponsor employment visas.

In accordance with Texas Government Code, Sec. 651.005, all males who are 18 to 25 years of age must present proof of registration with Selective Service or exemption from registration upon hire.

Military Preference
In order to receive a military preference for any position, one of the following documents must be submitted with the employment application: a copy of the DD-214; a statement of compensation from the Veteran’s Administration, or a copy of the DD1300.

Military Crosswalk

Army: No Military Equivalent
Navy: SN, YN, YNS
Coast Guard: YN, PERS
Marine: 0100, 0111, 0170
Air Force: 3F5X1

The Texas State Board of Pharmacy (TSBP) is an Equal Opportunity/Affirmative Action/ADA Employer and Smoke Free Agency. The TSBP’s employment positions are covered by the Fair Labor Standards Act (FLSA). TSBP does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or veteran status. A copy of TSBP’s EEO Plan Utilization Report is available at http://www.pharmacy.texas.gov/files_pdf/EEO_Utilization_Report_TSBP_Amended.pdf

Job Type: Full-time

Pay: $3,958.33 - $4,286.65 per month

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Physical Setting:

• Office

Application Question(s):

• Have you completed the State of Texas Application and submitted the completed document via email, mail or on the WorkinTexas.com website? Links to the Application and Instructions can be found on our Careers page: https://www.pharmacy.texas.gov/careers/

Ability to Relocate:

• Austin, TX 78701: Relocate before starting work (Required)

Work Location: In person

Salary : $3,958 - $4,287