What are the responsibilities and job description for the Sales and Customer Service Associate position at Texas Signs Frisco?
Location: Frisco, TX
Job Overview
Join a us as a Sales & Customer Service Associate, a dynamic hybrid role where no two days are the same. We’re looking for someone who can wear multiple hats—supporting walk-in customers, driving sales, and assisting with light design work.
In this role, you’ll be the face of our business—helping customers bring their ideas to life through signage, prints, and custom solutions. From closing deals to creating quick Canva mockups, your creativity and customer-first mindset will directly impact our growth and client experience.
What You’ll Do
- Greet customers and provide exceptional, high-energy customer service (in-store, phone, and email)
- Understand customer needs and recommend the right signage/printing solutions
- Prepare quotes, follow up on leads, and help close sales
- Upsell products and services to maximize order value
- Create basic designs and mockups using Canva or Adobe for customer approvals
- Assist with order coordination, ensuring accuracy from sale to production
- Operate POS system and handle transactions
- Maintain a clean, organized, and visually appealing showroom
- Help manage incoming inquiries, walk-ins, and project timelines
- Support team operations and jump in wherever needed (true hybrid role)
What We’re Looking For
- Strong communication and people skills—you’re comfortable talking to anyone
- Sales-driven mindset with a passion for helping customers
- Ability to multitask and thrive in a fast-paced environment
- Detail-oriented with strong organizational skills
- Positive attitude and willingness to learn
Requirements
- Canva experience is REQUIRED (you’ll be creating quick customer mockups)
- Adobe Illustrator knowledge is a PLUS
- Previous sales, retail, or customer service experience preferred
- Comfortable using computers, email, and POS systems
Why Join Texas Signs?
- Fast-growing local business with real opportunity to grow
- Hands-on experience in sales, design, and operations
- Creative, energetic work environment
- Opportunity to build valuable skills across multiple areas
Pay: $10.00 - $15.00 per hour
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $10 - $15