Rheumatology Medical Assistant

Position Summary:

We are seeking a compassionate, detail-oriented Rheumatology Medical Assistant to join our dedicated clinical team. The ideal candidate will provide high-quality support to physicians and patients by efficiently managing patient flow, assisting with clinical procedures, and ensuring accurate documentation in the electronic medical record (EMR). This role requires a caring, patient-focused individual who values confidentiality, teamwork, and professionalism.

Key Responsibilities:

• Patient Rooming & Clinical Support
• Greet and escort patients to exam rooms in a friendly and professional manner.
• Obtain and document vital signs, blood pressure, height, weight, temperature, and pain scores.
• Review and update medication lists, allergies, and medical histories in the EMR.
• Verify patient’s medical and specialty pharmacy benefits for prior authorizations and to determine drug approvals.
• Knowledge of different online drug portals and resources for patients and the office.
• Clinical Procedures & Medication Administration
• Administer injections and rheumatologic medications, under provider supervision.
• Learn and maintain knowledge of biologic drugs commonly used in rheumatology (e.g., administration routes, storage, monitoring, and side effects).
• Maintain biologic sample inventory, expirations, restocking, and logging in EMR when patients receive them.
• Documentation & Compliance
• Accurately document all patient interactions, procedures, and medication administrations in the EMR.
• Adhere strictly to HIPAA regulations and clinic confidentiality standards.
• Ensure exam rooms are properly stocked, cleaned, and maintained according to infection control guidelines.
• Patient Care & Communication
• Provide patient education and support regarding treatment plans, medications, and follow-up instructions per direction of the doctor or physician assistant.
• Communicate clearly and compassionately with patients, families, and the healthcare team.
• Maintain a warm, professional, and respectful demeanor with all patients and staff.

Qualifications:

• Education:
• High school diploma or equivalent required.
• Graduate of an accredited Medical Assistant program preferred.
• Certification:
• Certified or Registered Medical Assistant (CMA/RMA) preferred.
• Current BLS certification preferred.
• Experience:
• Minimum 1 year of clinical experience in a medical office preferred.
• Experience in rheumatology, internal medicine, or a specialty clinic is a plus.
• Skills & Attributes:
• Proficient in EMR systems (e.g., eCW, Practice Suite, or equivalent).
• Strong attention to detail and organizational skills.
• Excellent interpersonal and communication abilities.
• Demonstrated ability to maintain confidentiality and HIPAA compliance.
• Compassionate, patient-focused, and team-oriented attitude.

Physical Requirements:

• Ability to stand, walk, and assist patients throughout the workday.
• May be required to lift up to 25 pounds occasionally.
• Visual and auditory acuity to perform essential clinical tasks safely.

Why Join Our Team:

• Supportive, collaborative environment focused on patient-centered care.
• Opportunities for ongoing training in rheumatology and biologic therapies.
• Competitive compensation and benefits package.