Outbound Manager

Summary

Leads overall operational activities pertaining to the Shipping Department. Utilizes data to plan workload and increase efficiencies within the entire shipping department. Effectively delegate’s workload to department supervisors and personnel. All while maintaining a clean and safe work environment.

Essential Responsibilitie

sIn addition to the Responsibilities of “Outbound Manager”

• :Ensure all department equipment is in proper working condition (forklifts, pickers, crane, hand tools, etc.
• )Effectively communicates with department supervisors and upper management. Utilizes the email groups to communicate with Receiving, Front Office, and Sales Departments
• .Manages Daily operational reports to identify workload and utilize OT as needed
• .Coordinates with Sales on any request, priority levels, and any issues that may arise
• .Manages late orders and effectively communicates with sales of expected ship dates
• .Coordinates with QC on material discrepancies and non-conforming stock material
• .Process and handles pick tickets by effectively communicating with Sales, Department Supervisors, and QC
• .Supports Will-call traffic by monitoring ERP system and working with shipping to maintain load time
• .Manages loading dock space daily by communicating with Logistics and Sales
• .Effectively trains supervisors on company processes and procedures, submits training records, and identifies areas that need additional training
• .Conducts production meetings to identify departmental issues and discuss ways to correct them
• .Identifies areas of improvement while maintaining a clean and safe work environment
• .Manages shipping personnel on picking, packing, checking, and shipping processes
• .Effectively organizes and manages a team of 7 to 10 employees
• .Duties are not limited to those described above and may be expanded as neede

d
Department Responsibiliti

esQM

• S:Train on Department Work Instructions & Job Sco
• peTrain on Quality Policy and Department Process
• esProcess Fl
• owConduct meetings and submit training recor
• dsQuarterly competency reviews on personn
• elEffectively identify areas that need additional traini

ngSafety

• : Hold brief daily safety meetings with department personn
• elMaintain clear aisle ways and organize racks and dock spa
• ceMaintain equipment checklis
• tsQuarterly maintenance on equipment (hand tools, pickers, forklifts, etc
• .)Enforces and monitors “Lock-out/Tag-out” protoc
• olCommunicates equipment breakdowns and safety hazards to upper management and H
• SEOngoing responsibility of creating and implementing a safe work environme

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Qualificati

• onsSpeak and read English. Bilingual Spanish prefer
• redAbility to read and understand industry specifications, charts, and tab
• lesHigh school diploma or
• GEDBasic computer skills. Experience with MS Word, Excel, and Outlook preferr
• ed.Must have average reading, writing, and mathematical skil
• ls.Capable of lifting 50 lbs. with back suppo
• rt.Able to stand and operate a variety of equipment as assig
• nedTakes initiative and can work independen
• tlyRequires a high level of attention to det
• ailAble to handle multiple tasks and priorit