What are the responsibilities and job description for the Front Desk Receptionist position at TEXAS ORTHO SURGERY CNTR (11804)?
USPI Texas Orthopedics Surgery Center in Austin is seeking a motivated Front Desk Receptionist to join our team. We have 5 OR rooms and 1 Procedure room. We perform outpatient surgical procedures in Orthopedic. Position requires weekdays only - no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day.
Job Summary: Under the direction of the Business Office Manager, Front Desk Receptionist reports to Office Manager and supervises no staff members is responsible for covering any aspect of the business office necessary. Maintains the Practice's medical records according to established guidelines and requirements. Reviews records for compliance with approved policies.
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Required Skills:
Position Requirements:
- Minimum 1-2 years of hospital or medical records experience required.
- Knowledge of The Joint Commission Standards
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the center as a whole.
- Must be detail oriented.
- Must be able to communicate verbally and non-verbally in a professional manner.
- Must be able to adhere to hospital financial and admitting policies.
- Ability to promote positive relationships with patients and staff.
- Must know insurance verification and collection processes.
- Must have problem solving and decision making skills.
- Professional appearance.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.