What are the responsibilities and job description for the AT&T Team Lead Trainee position at Texas Management Firm?
FS Roadshows is hiring a full-time AT&T Team Lead Trainee in San Antonio to support customer accounts and assist with day-to-day team operations. The AT&T Team Lead Trainee works closely with customers and team members to help create a positive experience while supporting AT&T wireless and Fiber services. This role is ideal for someone who enjoys working with people, staying organized, and developing leadership skills in a team-focused environment.
As an AT&T Team Lead Trainee, you’ll learn how to support customer interactions, assist with account updates, and help maintain smooth communication between customers and the team. Training is provided, making this a great opportunity for individuals looking to grow professionally in a collaborative setting.
Role Requirements for a AT&T Team Lead Trainee
- Support customers with account questions, service information, and general assistance.
- Work alongside and oversee team members to help maintain a welcoming and professional environment.
- Assist with customer enrollments, account updates, and service-related requests.
- Help organize customer information and maintain accurate records.
- Learn how to guide daily team activities and support overall office goals.
- Provide clear and friendly communication during customer interactions.
- Stay informed on AT&T wireless and Fiber service options through ongoing training.
- Contribute to a positive team culture focused on customer support and growth.
What You'll Gain as an AT&T Team Lead Trainee
- Hands-on experience working with customers and team operations.
- Ongoing training in communication, leadership, and professional development.
- Experience supporting a fast-paced, team-oriented environment.
- Opportunities to develop organizational and people-focused skills.
- A supportive workplace with room for advancement.
Qualities of a AT&T Team Lead Trainee
- High school diploma or GED preferred, must be 18 years of age.
- Strong communication and interpersonal skills.
- Comfortable working with customers and in a team setting.
- Organized and dependable with a positive attitude.
- Previous customer service, retail, hospitality, or team-based experience is helpful, but not required.
- Willingness to learn and grow in a leadership-focused role.
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Professional development assistance
Work Location: In person
Salary : $55,000 - $65,000