District Operations Director

TEXAS LEADERSHIP PUBLIC SCHOOLS

Job Title:  District Operations Director

Department:  Operations

Reports To:  Chief Operations Officer (COO)

FLSA Status: Exempt

GENERAL PURPOSE:  

The District Operations Director (DOD) should be familiar with all day-to-day school operations and should possess and demonstrate excellent leadership skills.  The DOD should be visible and engaged in the school and community while working toward building on the excellence and unique character of TLC Academy while carrying out its mission, vision, values, and goals. 

The DOD will serve as the immediate leader of all operational support departments for all assigned campuses. These departments include but are not limited to maintenance, transportation, custodial, food service, security, and purchasing. The DOD will directly coach and lead the Operations Managers on all campuses to bring uniformity to campus operations across the district.  The DOD must work closely with campus principals to ensure that local operations efforts support the needs of the campus.

PRIMARY DUTIES AND RESPONSIBILITIES:

The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Deliver exceptional results to all areas he/she oversees by anticipating the needs of the organization and using a proactive approach to fully completing assignments in a timely manner
• Operate in a cooperative manner with all customers, departments, and areas, both internal and external 
• Manage conflict within the areas s/he manages and ensure excellence of service to all areas s/he is involves
• Supervise the development and implementation of operational systems to ensure seamless, smooth, and efficient service to students, staff, faculty, parents, and vendors, i.e. remove distractions
• Continually monitor the budgets for all reporting areas to ensure good stewardship of financial matters including departmental expenses, payroll, and efficiencies
• Evaluate the condition of all assigned facilities and supervise and assist, if necessary in the implementation of routine and emergency maintenance 
• Monitor safety and security of all assigned facilities to ensure a secure and safe school environment
• Provide constructive coaching, feedback and, where needed, discipline for all employees reporting directly to the DOD 
• Provide effective communication and leadership by holding weekly 1-on-1’s, staff meetings, and/or training
• Hire campus operations personnel in accordance with the Charter System’s hiring process
• Within the scope of existing job descriptions, define the duties of all operations personnel while coordinating staff activities 
• Advises the COO and Human Resources regarding the leave, classification, retirement, resignation, promotion, suspension, or dismissal of operations employees
• Ensures the accuracy, completeness, and confidentiality of all personnel information 
• Implement and monitor life safety programs and provide training where needed 
• Ensures staff is informed about relevant charter school policies, regulations, procedures, and other items related to the improvement and welfare regarding their areas of responsibility
• Develop and implement training programs for all reporting departments to improve service, safety, and efficiency while maintaining the culture of the organization
• Negotiate contracts with various vendors to ensure cost effective and efficient service
• Monitor assets and make recommendations to the COO for replacements, as needed.
• Maintain the capital improvement list for all facilities and departments
• In the event of a shortage of manpower the DOD shall fill the gap to prevent interruptions of service and campus operations
• Ensure campuses have the needed systems and processes to service the needs of tenants who are using the facilities after hours
• Travel to campuses as needed to ensure smooth and effective operations but limit un-necessary travel whenever possible

MINIMUM QUALIFICATIONS:

Physical Demands / Work Environment:  

• Work requires being on your feet for long periods of time 
• Lifting of up to 50 pounds unassisted 
• Must maintain control in stressful situations
• Frequent travel may be required
• Extend hours may be required