Recovery Specialist-Full-time, Texas Health Wellness Center

Recovery Specialist-Full-time

Texas Health Resources seeks to hire a Recovery Specialist to work at the

Texas Health Recovery & Wellness Center in Mansfield.

The address is 240 North Miller Road, Mansfield, TX 76063.

Salary range is Minimum $15.23/hr. to Maximum $25.17/hr. – based on relevant experience

Work Schedule:

• 36 hours weekly
• 6:00 am – 6:00 pm or 6:00 pm – 6:00 am; Rotating Shifts weekdays
• Weekend availability required

Job Description:

The purpose of this position is to facilitate patient flow while clients are receiving treatment services.  These staff members will serve as techs, while supporting both staff and clients.

Essential Functions:

Therapeutic Communication:

• Interacts well with other members of the health are team.
• Communicates appropriately by demonstrating the following:
  • Active listening
  • Therapeutic communication skills ( to include but not limited to open-ended questions, paraphrasing, restating, summarizing, focusing, clarifying, reflecting, silence)
• Recognizes role of culture, language, and ethnicity in communication
• Utilizes nonverbal elements of communication to enhance congruent message:
  • Tone, rhythm, inflection
  • Body language, stance
  • Kinesics (eye contact, facial expression, smiling, head nodding)
  • Proxemics (respecting personal space of 12-18 inches
• Recognizes patient by name and avoids words of endearment (sweetie, honey, etc.)
• Evaluates educational level of patient, family for appropriate communication.
• Timely, complete and accurate documentation with facts, avoiding opinion.

Safety Patient care

• Organizes workload and effectively collaborates with nursing staff to prioritize care.
• Anticipates patient/family/visitor needs and takes action to meet those needs.
• Identifies and considers all workable alternatives before making decisions.
• Demonstrates ability to effectively manage multiple tasks and or directions.
• Helps others use reasoning and evidence rather than unsupported opinions.
• Anticipates problems based on patient behavior and acts accordingly.
• Proactive multidisciplinary approach in caring for the patients.
• Serves as a resource for addressing treatment issues.
• Proactive in identifying and reporting complex patient needs to the nurse.
• Assists peers with workload without prompting.
• Assists physicians without prompting (i.e. getting patients, etc.)
• Adhere to THR and entity employment policies.
• Complies with Time & Attendance Policy; clocking in/out, tardiness, missed punches, PTO usage, proper use of time clock (clocking into the correct cost center)
• Complies with department specific guidelines for scheduling.
• Complies with department guidelines for supply utilization.
• Demonstrates adaptability and flexibility to changes in schedule and/or workload assignments necessary to meet changing needs of the individual patient or unit.
• Adheres to hospital and unit guidelines for breaks, personal calls.
• Adheres to cell phone use and computer use following THR policy on “Electronic Communications Acceptable Use.”
• Adheres to Personal Appearance and Professional Image Policy.
• Maintains job specific requirements:
  • CPI, CPR, TB testing/employee health screening, Flu vaccine, hospital orientation, annual skills validation, licensure, and any other department/hospital system requirement.
• Presents and “Can Do Attitude”
• Follows Chain of Command when appropriate.
• Timely Communication.
• Achieves professional growth and development though participation in educational and/or providing in-services.
• Actively participates in staff meetings and/or committee meetings.
• Attends 10 staff meetings per year, according to entity policy.
• Actively participates in committees, process improvement projects and special assignments. Encourages other to do the same.
• Ensures a conductive learning environment for orienteers’. Assist with new employee orientation.
• Identifies opportunities for improvement, implements and supports change.
• Acts as a positive representative in the workplace as well as the community.
• Presents as positive representative of the entity.
• Practices appropriate telephone etiquette
• Practices confidentiality and privacy and complies with HIPPA guidelines.
• Promotes and maintains a safe environment. Reports hazards to proper department if they cannot be immediately corrected (i.e. entering work orders).
• Anticipates and accommodates customer needs, putting patients first.
• Consistently maintains professional atmosphere on unit.
• Role model for service excellence.
• Encourages others to prevent breach in confidentiality.
• Seeks and corrects safety issues, encourages other to make corrections.
• Anticipates needs and seeks opportunities to assists others and is a role model for the team.
• Always asks “What is best for the Patient.”
• AIDET (Acknowledge, Introduce, Duration, Explain, Thank)
• HEART (Hear, Empathize, Apologize, Respond, Thank)
• Keep unit and patient areas clean and stocked as required.
• Collect, label, and send specimens per entity policy.
• Demonstrates ability to accurately perform blood glucose testing in a timely manner, performs QC testing per policy.
• Follows policy and procedure for hand hygiene and two patient identifiers.
• Performs VS per unit standard.
• Responds to patient alarms within scope of practice.
• Demonstrates consistent compliance with fall precautions, fall prevention protocols and policies.
• Demonstrates ability to accurately perform breathalyzer testing per entity protocol.
• Patient belongings collected and inventoried per unit standard; document in CareConnect per entity protocol.
• Performs and documents patient searches and contraband removal/disposition according to policy.
• Proficient in noticing escalating behavior/signs and symptoms in patients and reporting to nurse.
• Follow policy and procedure for precautions on patient population and appropriate.
• Complete unit tasks as needed (i.e. making charts, break down charts, copying, faxing, etc.)

The ideal candidate will possess the following qualifications:

• High School Diploma or Equivalent and 1 year Substance Abuse or Patient Care Technician experience required or
• High School Diploma or Equivalent with a CNA – Certified Nurse Aid Certification or
• Associates Degree in Mental Health or other healthcare related field required
• Previous MHT or PCT experience preferred.
• Licensed Intern or LCDC preferred.

Licenses and Certifications:

• BCLS - Basic Cardiac Life Support Upon Hire And
• CPI - Crisis Prevention Intervention Training within 30 day And
• AHAFA – American Health Association First Aid Certification within 90 day required

Why Texas Health Resources?

The Texas Health Recovery and Wellness Center in Mansfield, Texas is an 80-bed residential treatment center for the treatment of addictions. The Texas Health Recovery and Wellness Center will have a twelve-step focus and treat adults and adolescents. The Center will provide addiction treatment with a focus on wellness and will include yoga, meditation, Tai Chi, massage, water therapies in the swimming pool and extensive outdoor therapies.

Texas Health Highlights:

• 2020 FORTUNE Magazine’s “100 Best Companies to Work For®” (6th year in a row)
• 2018 Becker's Healthcare "150 Great Places to Work in Healthcare" (4th year in a row)
• Employees’ Choice “Best Places to Work” by Glassdoor (2018 & 2019)