What are the responsibilities and job description for the License and Permit Specialist III position at Texas Health and Human Services?
Date: May 22, 2026
Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: License and Permit Specialist IIIJob Title: License and Permit Spec IIIAgency: Health & Human Services CommDepartment: Professional ReviewPosting Number: 17276Closing Date: 06/05/2026Posting Audience: Internal and ExternalOccupational Category: Office and Administrative SupportSalary Range: $5,329.10 - $5,329.10Pay Frequency: Monthly
Salary Group: TEXAS-B-18Shift: DayAdditional Shift: Days (First)Telework: Eligible for TeleworkTravel: Up to 10%Regular/Temporary: RegularFull Time/Part Time: Full timeFLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 701 W 51ST ST
Other Locations:
MOS Codes: 0100,0111,0170,3F5X1,PERS,SN,YN,YNS
Under the direct supervision of the ALF/ICF/PPECC unit manager. Reviews and evaluates complex applications/forms/requests for providers who are applying for licensure, Medicaid and Medicare certification. Responsible for review of all documentation for accuracy. Review, process, and determine facilities eligibility by reviewing applications. Interprets and communicates state and federal rules and regulations to providers.
The LTCR area prohibits outside employment with any entity that HHSC regulates and or contracts with.
Essential Job Functions (EJF)
EFJ 1: Application Processing: Conducts complex review of licensure application and supporting documentation and assigns deficiencies for program applications. Drafts, edits, tracks and evaluates deficiency letters and responses. Reviews and evaluates forms, fee payments, technical data, and associated records related to licensure applications for accuracy and completeness. Coordinates license and survey processes with HHSC regional offices. Reviews and interprets on-site survey findings to determine if applicants are in compliance with program health and safety license eligibility requirements. Based on review and evaluation, makes final determination to approve or deny license applications. Issues state licenses.
EJF 2: Database Management: Ensures critical information into various systems to facility licensure. Maintains and updates application and license data in the Texas Unified Licensure Information Portal (TULIP).
EJF 3: Customer Service: Interprets and communicates licensing requirements to internal and external stakeholders, orally and in writing. Provides highly complex technical assistance and consultation regarding program requirements and resolves customer concerns. Provides rule and policy interpretation to applicants, their representatives, and the general public. Provides oral and written customer service, answers program rule and policy questions, and provides information relative to the licensure and processing. Performs unit telephone coverage through the provider licensure and certification call center.
EJF 4: Court Testimony: Testify in court related to the licensure and certification process as needed.
EJF 5: Other Duties as Assigned: Performs other duties as assigned in order to ensure services are provided. Willingly completes other duties as assigned within time frames and minimum standards established by supervisor at the time of the assignments. Obtains supervisor clarification and assistance as needed to complete task.
Knowledge, Skills And Abilities (KSAs)
Knowledge of state and federal laws and regulations related to Long-term Care HHSC programs, preferred.
Skill in analyzing and interpreting complex federal and state regulations, legislation, program policies and procedures.
Skill in problem solving and conflict resolution
Skill in providing customer serviceSkill in use of Microsoft Office.
Ability to prioritize workload with little or no supervision.
Ability to work well with others, including establishing and maintaining effective relationships
Ability to work under pressure in a fast-paced, deadline-oriented environment.Ability to effectively communicate, organize and present information with others orally and in writing.
Registrations, Licensure Requirements, or Certifications: None Required.
Initial Screening Criteria
Licensing Experience preferred.
High school diploma or GED Equivalent.
Experience with computers and software, such as MS Word, MS Excel, and MS PowerPoint Experience in maintaining records, files or logs; including filing, retrieving, or purging.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market: Austin
Location:
AUSTIN, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: License and Permit Specialist IIIJob Title: License and Permit Spec IIIAgency: Health & Human Services CommDepartment: Professional ReviewPosting Number: 17276Closing Date: 06/05/2026Posting Audience: Internal and ExternalOccupational Category: Office and Administrative SupportSalary Range: $5,329.10 - $5,329.10Pay Frequency: Monthly
Salary Group: TEXAS-B-18Shift: DayAdditional Shift: Days (First)Telework: Eligible for TeleworkTravel: Up to 10%Regular/Temporary: RegularFull Time/Part Time: Full timeFLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 701 W 51ST ST
Other Locations:
MOS Codes: 0100,0111,0170,3F5X1,PERS,SN,YN,YNS
Under the direct supervision of the ALF/ICF/PPECC unit manager. Reviews and evaluates complex applications/forms/requests for providers who are applying for licensure, Medicaid and Medicare certification. Responsible for review of all documentation for accuracy. Review, process, and determine facilities eligibility by reviewing applications. Interprets and communicates state and federal rules and regulations to providers.
The LTCR area prohibits outside employment with any entity that HHSC regulates and or contracts with.
Essential Job Functions (EJF)
EFJ 1: Application Processing: Conducts complex review of licensure application and supporting documentation and assigns deficiencies for program applications. Drafts, edits, tracks and evaluates deficiency letters and responses. Reviews and evaluates forms, fee payments, technical data, and associated records related to licensure applications for accuracy and completeness. Coordinates license and survey processes with HHSC regional offices. Reviews and interprets on-site survey findings to determine if applicants are in compliance with program health and safety license eligibility requirements. Based on review and evaluation, makes final determination to approve or deny license applications. Issues state licenses.
EJF 2: Database Management: Ensures critical information into various systems to facility licensure. Maintains and updates application and license data in the Texas Unified Licensure Information Portal (TULIP).
EJF 3: Customer Service: Interprets and communicates licensing requirements to internal and external stakeholders, orally and in writing. Provides highly complex technical assistance and consultation regarding program requirements and resolves customer concerns. Provides rule and policy interpretation to applicants, their representatives, and the general public. Provides oral and written customer service, answers program rule and policy questions, and provides information relative to the licensure and processing. Performs unit telephone coverage through the provider licensure and certification call center.
EJF 4: Court Testimony: Testify in court related to the licensure and certification process as needed.
EJF 5: Other Duties as Assigned: Performs other duties as assigned in order to ensure services are provided. Willingly completes other duties as assigned within time frames and minimum standards established by supervisor at the time of the assignments. Obtains supervisor clarification and assistance as needed to complete task.
Knowledge, Skills And Abilities (KSAs)
Knowledge of state and federal laws and regulations related to Long-term Care HHSC programs, preferred.
Skill in analyzing and interpreting complex federal and state regulations, legislation, program policies and procedures.
Skill in problem solving and conflict resolution
Skill in providing customer serviceSkill in use of Microsoft Office.
Ability to prioritize workload with little or no supervision.
Ability to work well with others, including establishing and maintaining effective relationships
Ability to work under pressure in a fast-paced, deadline-oriented environment.Ability to effectively communicate, organize and present information with others orally and in writing.
Registrations, Licensure Requirements, or Certifications: None Required.
Initial Screening Criteria
Licensing Experience preferred.
High school diploma or GED Equivalent.
Experience with computers and software, such as MS Word, MS Excel, and MS PowerPoint Experience in maintaining records, files or logs; including filing, retrieving, or purging.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, And Veterans
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks And Work Eligibility
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Nearest Major Market: Austin
Salary : $5,329